Overall service is pretty good, but didn't deliver in the promised timescale. Not important at the moment, but might be during the winter.
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. Our delivery times are usually a little longer in the summer months, but please rest assured that we pull out all the stops to get orders out as fast as possible during winter. Nothing better than a nice fire when it's cold outside! Hope to see you again soon.
Warm Regards
Rebekah
All very smooth, as always. Always good service too!
Coals2U
Coals2U
11 years ago
Do you know something we don't? Where's the snow? Thank you for your great review of Coals2U. We can't wait to see you again next time.
Warm Regards
Rebekah
Evaluări de produse
Data achiziției: 10/08/2015
0
Partajați
Client de încredere
Verificată de Feefo
11 years ago
Delivered whilst I was out, all tidy when I came home, great service.
Delivery arrived in good time after previous day notification. Driver was not a happy guy complaining about the weight of the bags - hence good not excellent.
Contacted when coal couldn't be delivered. Stacked away very well when coal was delivered
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Warm Regards
Rebekah
Evaluări de produse
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
