Driver remembered my house and where I like to put the coal. Delivered it while I was out without a fuss and put it away neatly in the right place. Fantastic!
Driver turned up refused to deliver because of over hanging branches and took the load away. I rang to inform them; heard nothing since still waiting for delivery. Previous order; after waiting well...
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emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. I can see that we did attempt the delivery as in your previous feedback, but unfortunately the vehicle that was sent was unable to gain access to complete the delivery. Again please accept our apologies that you weren't informed about your delivery when you contacted us. We hope that you’ll see fit to give us another chance in future.
Data achiziției: 04/09/2015
0
Partajați
Client de încredere
Verificată de Feefo
11 years ago
Delivery men are always very helpfull, will put coal directly into bunker.
Evaluări de produse
Data achiziției: 04/09/2015
0
Partajați
Client de încredere
Verificată de Feefo
11 years ago
Almost perfect but took longer than anticipated to arrive. Also no notification of delivery etc.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
