Delivery took a while longer than expected. Seemed to have switched kiln dried log suppliers to a much more inferior supplier.
Evaluări de produse
Karen Mudford
Coals2U
10 years ago
Thank you for your positive comments about our Homefire. We are very pleased that the product is performing well and hope to welcome you back in the near future.
Karen Mudford
Coals2U
10 years ago
We are sorry to learn of your disappointment with your recent wood order from us. As wood is a natural product, it can vary from supplier to supplier, however we have strict quality control and moisture checks in place to prevent this from happening. I hope this was an isolated incident and would welcome the opportunity to supply you again in the future. Many thanks for taking the time to provide us with your feedback. Karen
Thank you for your feedback. We’re sorry to hear that you had a bad delivery experience. Though we always endeavour to provide the best experience to our customers, mistakes do happen occasionally. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. We hope that you’ll see fit to give us another chance in future.
Evaluări de produse
Karen Mudford
Coals2U
10 years ago
Thank you for your positive review about our Stoveheat Premium.
Karen Mudford
Coals2U
10 years ago
Thank you for your positive review about our Supapak Kindling
Delivery took more than the stated 7 working days. Had to personally chase up.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. We hope that you’ll see fit to give us another chance in future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your review of our product Traditional House Coal Doubles
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
