I always use coals2u as the service is good but I have some gripes:- they do not keep me notified as promised (if order will take over 5 days, ring day previous to delivery etc) and the drivers often...
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Evaluări de produse
Data achiziției: 22/12/2015
0
Partajați
TC
Trusted Customer
Verificată de Feefo
10 years ago
Ce a spus Trusted Customer despre Coals2U:
Ordered 22/12. Contacted C2U between Xmas and New Year on delivery and was told that, due to holidays, they wouldn't make the 5-7 days, and that delivery was on 4/1. No call, no email, no delivery on...
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emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. Please accept our apologies regarding the communication issues with this order. We have investigated this along with the Service Delivery Manager and again we are sorry that the delivery didn't happen on Monday as per an earlier call. We are glad to here that you have received your fuel and for the inconvenience caused we have issued a voucher for you to use on your next order with us. We hope this won't deter you from ordering with us again in future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Homefire Ovals
The ordering was efficient and delivery arrived as usual and when promised. However the young man who made the delivery was the best ever. We have a coal hole in the top step where most of fuel has...
I'm always very pleased with their service. They unload the coal bags exactly where I ask them to at the back of the house. They delivered before dawn, very quietly, and when we woke up it was like...
Luckily I was at home when delivery arrived, as no phone call as requested.
However, driver was very helpful.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your review of Coals2U. We're so pleased that you're happy with our service and look forward to serving you again in the future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your positive review. We're so pleased that you're happy with your Homefire Ovals
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Please accept our apologies regarding the items that you received on this occasion. We will pass this feedback onto our relevant department for this to be looked into so we avoid this problem in the future. We hope this won't deter you from ordering with us again in future.
Data achiziției: 08/12/2015
0
Partajați
Client de încredere
Verificată de Feefo
11 years ago
Excellent value and service,would and have recommended to family and friends,many thanks.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
