It took 15 days to receive the delivery, and two messages to say delivery was delayed.
When it arrived it was fine but I worry about the next delivery as I always run down the coal so that I can get...
The ladies at the telephone helpline are very re-assuring. However I purchased this coal in August and I am still awaiting delivery (24 days hence).
Additionally, the purchasing softwarer was not...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise in the delay in receiving your order. The last few weeks we have had an influx of orders and are trying to clear down these soon as we can. I have chased up your order with the depot and planning team and should be sometime next week. You will receive email the day before to confirm delivery date.
Sorry for the pricing issues you received, and everything is now sorted with the price.
I ordered and got a pallet (1 tonne) of Taybrite at a very competitive price. There was some confusion over delivery though. The online form asked if a bin lorry could get up the road to the delivery...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
