Very nice setup but a bit slow at answering my question it took them a week.
CloudLearn
CloudLearn
11 years ago
Many thanks for your feedback, this will enable us to continue to improve our product and services.
I have run a message report and can see that you posted a question on Friday 16/5/14. I note the administrator replied to your query on 22/5/14 (4 working days later).
Our tutors are targeted with a 2 working-day target turnaround time for academic support requests. Administrative questions can take a little longer as we have to create the process to support the issue, in this case I think you were offered a demonstration video, which obviously took a little bit of time to produce.
In any case we have noted the slight delay and have requested that all admin support requests be answered within the same 2 working day period.
So thank you once again, for bringing this to our attention, you have enabled us improve our service by doing so.
The course is good but there is no instruction as to how to approach the course, where to start, what the attachements are for or structure of the course. You just pay, receive a password then log in...
Provision of course materials were delivered promptly after payment was made. Course content was/ is easily accessible and navigation is straight forward.
CloudLearn are UK-based Specialists in Online Courses, Distance Learning, Adult Learning and Home Study Courses. We offer Online and distance learning qualification courses in IGCSE and A-Level, Design, Engineering, Education, Social Care and IT. Enrol today and Start Learning in the Cloud.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
CloudLearn are UK-based Specialists in Online Courses, Distance Learning, Adult Learning and Home Study Courses. We offer Online and distance learning qualification courses in IGCSE and A-Level, Design, Engineering, Education, Social Care and IT. Enrol today and Start Learning in the Cloud.
