Sorry to have received your negative feedback - I would have hoped you would have contacted us in the first instance. We make every effort to ensure that you are kept up to date with the delivery of your product and per the delivery instructions associated to the OH Cowl (advertised on the website) - Due to the specific requirement for Chimney Cowls OH Cowl they are manufactured to order to ensure that the Cowl meets your needs - 'OH' Chimney Cowls can at times take up to 5 working days which may affect your project deadlines especially when scaffolding/fitting costs need to be taken into consideration.
As ever we are always here to help and please don't hesitate to contact us - again sorry to have received your negative feedback and hope that this has been resolved to your satisfaction.
Kind regards
Kerry
Chimney Cowl Products
many thanks for your feedback - we've added the fitting instructions to the website (http://chimneycowlproducts.co.uk/acatalog/Standard-Terracotta-Chimney-Rain-Cowl-Aluminium-Strap-Fixing-40.html#SID=13) and going forward we will insert instructions with every order, many thanks again.
Kind regards
Kerry
Chimney Cowl Products
One of the largest companies specialising in Chimney Cowls, Disused Chimney Caps, Chimney, Balloons, Chimney Liners, Chimney Pots and Accessory sales. Our range of Chimney Cowls are suitable for Solid Fuel, Gas and Oil.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
One of the largest companies specialising in Chimney Cowls, Disused Chimney Caps, Chimney, Balloons, Chimney Liners, Chimney Pots and Accessory sales. Our range of Chimney Cowls are suitable for Solid Fuel, Gas and Oil.
