Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

ChefOnline Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Client de încredere

4 years ago

Very reliable service, delivery always on good time and easy to follow account. We have used this service on many occasions and they never let us down.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

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Client de încredere

4 years ago

Fish and chips order for collection

Website easy to use, menu and prices on line and very convenient to order and pay in advance. Saves queuing will definitely use again.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Client de încredere

4 years ago

App not good, website not mobile friendly, service poor

Haven't used chef in mine for months because the last time I ordered something it did not get passed to takeaway company to process. However payment was taken and it took alotv of effort to get my...

Vizualizați mai multe

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

CU

CustomerName

4 years ago

Ce a spus CustomerName despre ChefOnline:

Fantastic

Fantastic service really easy to use and quick delivery

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

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Client de încredere

4 years ago

Poor

Poor service. Took a long time for delivery. Poor communication

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Client de încredere

4 years ago

Website doesn’t work and takes money

Terrible. I ordered food from the restaurant, chef online took my money, yet the order never went through to the restaurant, I never got an email confirmation. I rang the restaurant but they couldn’t...

Vizualizați mai multe

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Client de încredere

4 years ago

Food was ok. Felt rushed and disappointed that the burger of the month wasn't available. Would go again but wouldn't rush.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Client de încredere

4 years ago

Takeaway order online

Such an easy order system to use. Never had any problems with it.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Client de încredere

4 years ago

Great food and great service.

Very efficiently dealt with my phone order. Delivered at the time required. Plenty of lovely food. Thank you.

Support Team

ChefOnline

4 years ago

Your kindness means a lot. Stay with ChefOnline! Thank you.

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CU

CustomerName

4 years ago

Ce a spus CustomerName despre ChefOnline:

Excellent service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback

0