Was not that good quality and when the link to clip the bracelet together got wet it has changed colour from silver to white.Also it said chunk bracelet so I thought it was going to be and when it...
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Carolina
Chains of Gold
8 years ago
Hi
I am sorry to hear you had a problem with the bracelet.
We understand how difficult it can be to purchase jewellery online so we offer as much information about our products as possible.
The product page has the measurements of the links, the total bracelet weight as well as pictures taken in natural light.
If you think there is any other information we could have offered to help buyers, your opinion is valuable to our service.
We offer a no quibble, FREE returns service so you could have returned your jewellery for a refund if you found it not as expected.
Having only just bought your bracelet, this shouldn't have discolored with water. Would you like to contact our customer services team on info@chainsofgold.co.uk so we can investigate it for you?
We offer a manufacturer's guarantee which will cover this problem for certain :)
I look forward to hearing from you.
With Regards
Carolina Chains of Gold
Evaluări de produse
Data achiziției: 10/01/2018
0
Partajați
Client de încredere
8 years ago
Excellent communication, speedy delivery and quality product 10/10
Evaluări de produse
Data achiziției: 18/11/2017
0
Partajați
TC
Trusted Customer
8 years ago
Ce a spus Trusted Customer despre Chains of Gold:
Speedy and efficient
Evaluări de produse
Carolina
Chains of Gold
8 years ago
Hi
Thank you for taking the time to leave your comments about your purchase. I am glad to hear you were happy with the service but I am sorry to hear about the engraving.
We take great pride of our personalised service which we do in-house. It's a shame you never contacted us about it as we would have investigated and rectified it for you.
If you contact our customer services team directly, we will be happy to investigate and consider a replacement. Our email is info@chainsofgold.co.uk
We look forward to hearing from you.
Carolina Chains of Gold
Data achiziției: 03/10/2017
0
Partajați
TC
Trusted Customer
8 years ago
Ce a spus Trusted Customer despre Chains of Gold:
Item as described speedy delivery can't fault the experience
I bought this gold bracelet some time ago and wear it quite frequently and have had many compliments on it. I just love it !! It arrived in a timely manner and was packaged beautifully. This was a...
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Carolina
Chains of Gold
8 years ago
Hi
Thank you so much for your custom and also for always taking the time to let us know your comments.
It's always a delight to assist you and we are here whenever you need help choosing your next jewellery gift for a loved one or a well deserved treat for yourself :)
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
I am sorry to hear you had a problem with the bracelet.
We understand how difficult it can be to purchase jewellery online so we offer as much information about our products as possible.
The product page has the measurements of the links, the total bracelet weight as well as pictures taken in natural light.
If you think there is any other information we could have offered to help buyers, your opinion is valuable to our service.
We offer a no quibble, FREE returns service so you could have returned your jewellery for a refund if you found it not as expected.
Having only just bought your bracelet, this shouldn't have discolored with water. Would you like to contact our customer services team on info@chainsofgold.co.uk so we can investigate it for you?
We offer a manufacturer's guarantee which will cover this problem for certain :)
I look forward to hearing from you.
With Regards
Carolina
Chains of Gold