Courier delivery was not what was agreed. I live in a gated community with a gatehouse office which is not manned until 9am. This was communicated to the company before delivery but the courier...
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Product
Ceiling Fans Warehouse
14 hours ago
Thank you for your feedback, and we’re really glad to hear you’re happy with the fan itself.
We’re truly sorry about the delivery experience you had. We completely understand how concerning it must have been to find your parcel left outside the gatehouse, especially after you’d taken the time to communicate the access details with us beforehand. That’s not the level of service we expect from our delivery partners.
As soon as you notified us, we raised this with the courier so they could review the incident and address it with their team. We appreciate you bringing it to our attention, and we’re relieved the item was safe and undamaged when the office manager arrived.
Thank you again for your patience and for giving us the opportunity to improve. If there’s ever anything else we can help with, we’re here for you.
Evaluări de produse
Data achiziției: 08/04/2026
0
Partajați
NH
Naomi Hatherly
Verificată de Feefo
AUS
7 days ago
Ce a spus Naomi Hatherly despre Ceiling Fans Warehouse:
They were very helpful after i ordered the wrong fans to start with. Getting them exchanged was a pain free experience.
The fans themselves were top quality and a very decent price.
Evaluări de produse
Data achiziției: 17/04/2026
0
Partajați
KN
Kevin O’Neill
Verificată de Feefo
AUS
12 days ago
Ce a spus Kevin O’Neill despre Ceiling Fans Warehouse:
I've purchased from Ceiling Fans Warehouse before. I got a bad batch of Claro Whisper DC fans and they were great with the after-sales support. They had the 3 fans replaced and even installed by...
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
