I must make the caveat that I have never made a claim but my experince when starting the policy eight years ago and every renewal since suggests a very efficient company which I would and in fact...
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Natalie
Caunce O’Hara
9 years ago
Thanks Arthur, it makes us very happy to have loyal customers like yourself. We will continue to keep up the good work. Please feel free to follow us on Twitter @Caunceohara as we do regular offers and discounts for existing clients referring friends who then take out cover with us.
QThe service was good but I find that the email reminders that are used to notify you that the insurance is due for renewal do not get to me. This has happened 2 years in a row.
Natalie
Caunce O’Hara
9 years ago
Hi Hilary, thank you for the review and I'm sorry to hear e-mails have not been reaching you. We do find that its worth checking your junk e-mail as occasionally with hotmail accounts they can end up here.
I will add a note to your file so that we give you a call when your renewal is due just to check you have received everything you need.
I have not had to claim on the insurance but the team have been very helpful explaining the policy and sorting renewals out (even when I missed the renewal date!)
Very good service. The agent was someone how had previously handled my insurance renewal and this helped tremendously as he specifically understood my business needs and my requirements. This also...
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Natalie
Caunce O’Hara
9 years ago
Stephen thank you for leaving a review, we are pleased to hear you had a positive experience with our team and in particular our dedicated handler.
We appreciate your constructive feedback, documents are e-mailed automatically by the system but unfortunately on some occasions do end up in the junk folder. We are always here to assist should you need us.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
