Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Serviciu
4.6
/5
Produs
4.5
/5
5
4
3
2
1
207
31
5
4
12
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ratingurile din ultimul an
Afișarea tuturor 5,132 recenziilor
Client de încredere
10 years ago
Everything is handled professionally and swiftly with clarity.
Donna
Caunce O’Hara
10 years ago
Hi,
I am happy to hear that your experience with Caunce O'Hara has been good and that everything has been handled with care and swiftly for you. Thanks for taking the time to leave a review.
Thanks for leaving such a positive review. I am really pleased to hear that your experience of Caunce O'Hara has always been to the high standard of customer service we strive to provide.
Great to hear from you and thanks for leaving a review. I am delighted to hear the renewal service was prompt and you felt we delivered a good service to you.
It is difficult to assess the rating that should be applied, when it comes to annual insurance, things change, circumstances change, I would have expected some notification that the insurance premium...
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Katie
Caunce O’Hara
10 years ago
Good Afternoon,
Thank you for taking the time to leave this review.
We have attempted to call you today to discuss the renewal issue. I have also sent over an email to you with my contact details.
I can confirm that a renewal invitation was sent a month before the renewal was due, a confirmation email was sent when the policy automatically renewed. We have, however, been experiencing some issues with our automatic emails being sent to client junk mail (or SPAM).
I can confirm that we will arrange the full cancellation of your policy and a full refund back to your card.
Needed to amend my policy and found the website easy to navigate and completed my amendments quickly. No problems whatsoever.
Donna
Caunce O’Hara
10 years ago
Hi,
Great to hear from you and thanks for the review. It's great news to hear the website was easy to navigate and you had no issues processing amendments.
1. Phone call was answered promptly without 5 minutes on machine messages
2. Staff were friendly
3. My request was handled promptly and I was informed almost immediately
Donna
Caunce O’Hara
10 years ago
Hi,
Thanks for the review. I am really pleased to hear that your experience of our service at Caunce O'Hara was a positive one and that we dealt with everything efficiently and promptly.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
