Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii cardfactory

Afișarea tuturor 45,646 recenziilor

Client de încredere

Verificată de Feefo

7 months ago

Late delivery, arrived two days late then expected date because of late dispatch. It was no longer required that time.

Taya

cardfactory

7 months ago

Hello, I am truly sorry to hear about the late delivery and the inconvenience this has caused. I understand how frustrating this must have been, especially when the item was no longer needed. I can see my colleague was in touch for the reason for the late dispatch, but we are sorry again for the inconvenience caused Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 26/02/2026

Client de încredere

Verificată de Feefo

7 months ago

Poor service

Balloon came deflated and popped

Taya

cardfactory

7 months ago

Hello, I am very sorry to hear that the balloon arrived deflated and popped. I understand how disappointing that must have been. Someone from the team will be in touch via email. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Client de încredere

Verificată de Feefo

7 months ago

not received

not happy as ive still to receive my orded

Taya

cardfactory

7 months ago

Hello, I am truly sorry to learn of your experience. I understand how disappointing this must be. A member of the team will be in touch via email Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 27/02/2026

Client de încredere

Verificată de Feefo

7 months ago

What's not to love

Easy to navigate on website. Lots of choice & really easy to personalise. What's not to love. Tells you when they will arrive. Also, have choice of sending direct or back to you with extra envelope

Taya

cardfactory

7 months ago

Hello, We're delighted to hear you had a positive experience. It's great to know that you found our website easy to navigate and enjoyed the personalisation options. We're also pleased that the delivery information met your expectations. Kind regards, Taya cardfactory

Data achiziției: 26/02/2026

Client de încredere

Verificată de Feefo

7 months ago

Good service

Great card selection and able to insert words, delivered on time

Taya

cardfactory

7 months ago

Hello, We're delighted to hear you had a great experience and that you were happy with the card selection and delivery. Thank you for sharing your positive feedback. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Aimee Richardson

Verificată de Feefo

GBR

7 months ago

Ce a spus Aimee Richardson despre cardfactory:

Excellent

Excellent - easy to order and personalise. Brilliant choice of items, delivery was faster than expected, and very careful.

Taya

cardfactory

7 months ago

Hello Aimee Richardson, We are delighted to hear you had such a positive experience! It's wonderful to know that you found the ordering and personalisation process easy, and that you were pleased with the selection and delivery. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Amanda Payne

Verificată de Feefo

7 months ago

Ce a spus Amanda Payne despre cardfactory:

Poor experience

Very poor website Never works and I keep informing them but it never improves

Taya

cardfactory

7 months ago

Hello Amanda Payne, I am very sorry to hear about the difficulties you've experienced with our website. I understand how frustrating this must be, and I appreciate you taking the time to share your feedback. We recommend if customers are experiencing difficulties to try our website on a laptop via google chrome for the best experience Kind regards, Taya cardfactory

Data achiziției: 02/03/2026

Client de încredere

Verificată de Feefo

7 months ago

Great service

Great value good quality cards. Personalisation easy to do and quick delivery.

Taya

cardfactory

7 months ago

Hello, Thank you for your positive feedback! We are delighted to hear you are pleased with our cards. We appreciate you taking the time to share your experience. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Client de încredere

Verificată de Feefo

7 months ago

Excellent! Frame just as pictured and delivery was great too Thank you so much

Taya

cardfactory

7 months ago

Hello, We are thrilled to hear that you are pleased with your frame and that the delivery was great. Your kind words are much appreciated. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Kathleen Johnson

Verificată de Feefo

ESP

7 months ago

Ce a spus Kathleen Johnson despre cardfactory:

Great service

Excellent service and very fast

Taya

cardfactory

7 months ago

Hello Kathleen Johnson, We are so pleased to learn that you had such a positive experience. Thank you for taking the time to share your feedback. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 02/03/2026

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?