Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii cardfactory

Afișarea tuturor 45,646 recenziilor

Client de încredere

Verificată de Feefo

8 months ago

Goog choice of cards and quick delivery

Taya

cardfactory

8 months ago

Hello, We appreciate you taking the time to share your positive experience. We are glad to hear you found a good selection of cards and that the delivery was swift. Kind regards, Taya cardfactory

Data achiziției: 22/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Great cards

Service all good, no problem s.

Taya

cardfactory

8 months ago

Hello, We are delighted to learn that you had a positive experience. Thank you for taking the time to share your feedback. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 22/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Ease of website to use and very convenient.

Excellant,I always use this service as I find it much easier to go on website as I get quite a few cards at a time it is so much easier.

Taya

cardfactory

8 months ago

Hello, We're really pleased to hear you had such a positive experience. It's great to know that using our website has made things easier for you. Kind regards, Taya cardfactory

Data achiziției: 11/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Need better postage envelopes

Card is as expected however envelope is not sturdy and does not state "do not bend" so if course the postman bends it to put through the letter box..

Taya

cardfactory

8 months ago

I’m very sorry to hear about the issue you experienced with the envelope. I completely understand your disappointment, and I sincerely apologise for any inconvenience this may have caused. Thank you for taking the time to bring this to our attention. I will ensure your feedback regarding the sturdiness of the envelope and the lack of a “Do Not Bend” notice is passed on to the relevant team. I do hope the card itself arrived as expected and met your expectations. If you have any further concerns, please don’t hesitate to contact us at cfonline@cardfactory.co.uk — we’ll be more than happy to help.

Evaluări de produse

Data achiziției: 22/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Perfect!

Ordering was easy and the parcel was ready and waiting - couldn’t ask for more!

Taya

cardfactory

8 months ago

Hello, We're thrilled to know that your order process went smoothly. It's great to hear that you found the parcel ready and waiting. Thank you for taking the time to share your positive feedback! Kind regards, Taya cardfactory

Data achiziției: 14/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Good service

I contacted with a query and response was very good. However the balloons were not apparently card factory own brand and this caused a few issues when I took them to the shop to be inflated

Taya

cardfactory

8 months ago

Hello, We're pleased to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback regarding our balloons. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 21/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Terrible customer service

I phoned about an order most unhelpful, the printing did not look like a “w” . Was told my fault I looked at the preview. Did not get given an option to change font when making which I was told my...

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Taya

cardfactory

8 months ago

Hello, I am truly sorry to hear about the difficulties you encountered when contacting us regarding your order. It's disheartening to know that the printing wasn't as expected and that you found the assistance you received unhelpful. I understand how frustrating this must have been, and I appreciate you taking the time to share your experience with us. A member of the team will be in touch via email Kind regards, Taya cardfactory

Data achiziției: 22/02/2026

Client de încredere

Verificată de Feefo

8 months ago

Cards

Excellent didn't know you did this service till I searched online

Taya

cardfactory

8 months ago

Hello, We are delighted to hear you had such a positive experience. It's wonderful to know that you were pleased with the service. Thank you for taking the time to share your feedback. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 22/02/2026

Jack Hall

Verificată de Feefo

8 months ago

Taya

cardfactory

8 months ago

Hello Jack Hall, Thank you for taking the time to share your positive experience. Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 20/02/2026

Shirley

Verificată de Feefo

GBR

8 months ago

Ce a spus Shirley despre cardfactory:

Buying cards

I buy cards on line from card factory because I know im receiving quality cards at a good price. The procedure is easy to follow and understand and the delivery waiting time is very good. Overall,...

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Taya

cardfactory

8 months ago

Hello Shirley , I'm so pleased to hear that you're happy with your cards and the service you've received. It's great to know that you find the online process easy and the delivery times are good. Thank you for recommending cardfactory! Kind regards, Taya cardfactory

Evaluări de produse

Data achiziției: 12/02/2026

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?