Great business and great customer service, also got excellent advice on what type of trampoline would be best for my needs / garden size. It would have been good to get more practical advice offered...
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Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future. We are available on the phone should you need any assistance. If we do not answer for whatever reason, we do reply to all answer phone messages.
Data achiziției: 13/04/2012
0
Partajați
Client de încredere
Verificată de Feefo
14 years ago
Collected product from site - very welcoming and helpful
Data achiziției: 20/04/2012
0
Partajați
Client de încredere
Verificată de Feefo
14 years ago
Excellent, friendly service both pre and post sale. A pleasure to deal with. Highly recommended.
There were many more products in the catalogue received with the ordered item than there were on line. Would have welcomed the choice. Service good. Instructions for assemly were a little difficult...
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Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future.
trampoline is great, put the cover has four holes in it, which is not good for keeping the rain off.
Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. The holes on the trampoline covers are rain drainage holes so puddles do not form. The covers are primarily to protect from muck and leaves, but thank you for alerting us to this. We will work with the manufacturers to see if there is a better way around it.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
