Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Caminos by Casas Cantabricas

Afișarea tuturor 352 recenziilor

Mr. David Clarke

Verificată de Feefo

Bury St Edmunds

2 years ago

Ce a spus Mr. David Clarke despre Caminos by Casas Cantabricas:

Everything average

Information was good but some hotels lacked what we would normally stay in

Andy

Caminos by Casas Cantabricas

2 years ago

With regard to the service provided we are very disappointed to hear your comments. We made several iterations of your quotation in order to fine-tune the itinerary to your needs, went out of our way to find a good solution for you in the Costa Brava with the parking you required, offered a discount when requested and even pro-actively helped you to avoid road-closure issues due to a cycling event in the Pyrenees. In all we believe that we've delivered our usual 5-star personalised service which our other clients (almost without exception) appreciate. That said if you'd like to give us more details regarding areas where improvements could have been made please don't hesitate to let us know.

Mr. David Clarke

2 years ago

First of all , I never ever asked you for a discount, you only reduced the price because the hotel you put forward on the Costa brava didn’t have any parking which I had to find out for myself and the hotel you switched it for was cheaper . I don’t believe you offered us room options , I don’t call the only room in the roof of a hotel with no windows a standard room , I’d call it sub standard , the hotel near Ainsa didn’t serve food on a Sunday and the only restaurant in walking distance was fully booked so we had to drive 5 miles to eat. We have stayed in many Paradors but they oare now not value for money compared to prices in regarding eating and drinking in Spain.All of the hotels we stayed at were fine apart from the two with a room in the roof with no windows , in fact the first one in Urdax was the best and nicest room and if the Wi-Fi had worked it would have got nine out of ten, The parador Lieda was in an area we didn’t feel safe going out at night . The devil as they say is in the detail

Mr. David Clarke

2 years ago

No I havnt , I never ever asked for a discount and was put in sub standard rooms

Andy

Caminos by Casas Cantabricas

2 years ago

Apologies, reviewing the correspondence we seem to have misunderstood - before finalising you queried if the price was 'fixed' and, as some time had passed from original quotation to booking, and the exchange rate had improved in the intervening months, we offered a discount. We feel we do make it clear that rooms included are standard doubles and every hotel's available room types are shown in the itinerary proposal document but we'll look into our systems to see if there's some way we can improve that aspect of the communication. We're sorry if you felt the rooms allocated were not up to the expected standard but our hoteliers do usually go out of their way, whenever possible, to give out clients the best room available in the category booked.

Roger Wilson

Verificată de Feefo

Northants

2 years ago

Leonor

Caminos by Casas Cantabricas

2 years ago

Top marks! Thanks!

Michael and Eileen Cotton

Verificată de Feefo

Ledbury

2 years ago

Ce a spus Michael and Eileen Cotton despre Caminos by Casas Cantabricas:

Wonderful Holiday

Very easy to contact and listened to any queries.

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks, Michael and Eileen! It was a pleasure working with you.

John

Verificată de Feefo

Stratford upon Avon

2 years ago

Ce a spus John despre Caminos by Casas Cantabricas:

Local knowledge, planning advice, service and back up - as good as it gets!

Our second brilliant Northern Spain tour organised by Andy at Camino by Casas Cantabricas. Faultless help with preparation, organisation and back up before and throughout our trip. Can’t recommend...

Vizualizați mai multe

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks, John - that's a joy to hear! It was a pleasure helping you organise another adventure in the Iberian Peninsula.

John Braithwaite

Verificată de Feefo

Bangor N Ireland

2 years ago

Ce a spus John Braithwaite despre Caminos by Casas Cantabricas:

Very well-chosen accommodation and areas to see

The service before and during the holiday were very good. My questions before the holiday were all quickly answered.

Andy

Caminos by Casas Cantabricas

2 years ago

That's great to hear John, it was a pleasure working with you

Jill Harwood

Verificată de Feefo

Stroud

2 years ago

Ce a spus Jill Harwood despre Caminos by Casas Cantabricas:

Excellent, would recommend

As coordinators of the tour, it was a pleasure to work with Caminos. Andy helped us agree an itinerary and always answered any questions we had. Vamoos was a very helpful tool and helped us to...

Vizualizați mai multe

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks so much, Jill! It was a pleasure to have you all back on the Iberian roads! You are certainly a rolling museum!

Charles T

Verificată de Feefo

Surrey

2 years ago

Ce a spus Charles T despre Caminos by Casas Cantabricas:

Wonderful part of Spain to visit and great hotels booked by Caminos

Their itinerary allowed us to explore the region for the first time. Driving distances were easily manageable on the excellent road system. Hotels were all good. Some provided very good cooked food....

Vizualizați mai multe

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks, Charles! You´ve made our day and confirmed that all our efforts in finding the right hotels and locations are well worth it! Also glad to hear that you made good use of our Vamoos Travel App.

Ian and Christine Nutt

Verificată de Feefo

Bovey Tracey, Devon

2 years ago

Ce a spus Ian and Christine Nutt despre Caminos by Casas Cantabricas:

We can thoroughly recommend Casas and are looking forward to the next tour

First rate in every respect: as we have come to expect from Casas having travelled with them on a number of occasions. Very clear route directions and excellent information on attractions and sights

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks, Ian and Christine! Every trip organised for you and the rest of the Spotmogs members has been a very welcome challenge!

Sharon

Verificată de Feefo

Bristol

2 years ago

Ce a spus Sharon despre Caminos by Casas Cantabricas:

Very Good

Initially there was a delay in responding to my enquiry but, once contact had been established, service was prompt and responsive. There was some confusion over whether the final payment had been...

Vizualizați mai multe

Andy

Caminos by Casas Cantabricas

2 years ago

Thanks Sharon, we do always try to respond as quickly as possible but sometimes, at peak moments it can take a little longer, glad it all worked out well in the end!

John Lang

Verificată de Feefo

Cotswolds

2 years ago

Ce a spus John Lang despre Caminos by Casas Cantabricas:

Excellent route planning and outstanding service

The service from Casas Cantabricas was superb. Inevitably there were requests for modifications to bookings and Andy and team were outstanding, finding alternative hotels where required and then...

Vizualizați mai multe

Leonor

Caminos by Casas Cantabricas

2 years ago

Thanks, John! We are always happy to help our clients find suitable alternatives when required and it was certainly a pleasure working with you again. Look forward to hearing from you for more epic trips!

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo

Caminos by Casas Cantabricas Recenzii

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?