My delivery was delayed. There was no communication that there would be a delay. I had no number to call to find out what had happened to my order. Using the online system so query my order I...
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Amanda
Buy Me Once
8 years ago
Hi there, thank you for your feedback on our service. We were terribly disappointed to hear that the level of communication you received was subpar - I assure you this is not reflective of our usual level of service and wish to apologise profusely on behalf of all of us here at BuyMeOnce. As mentioned in our follow up email, we had been experiencing a number of issues with our logistics partner at the time of your order, and we have since spoken directly with them to understand the issue and put steps in place to prevent future delays in shipping. Once again, I offer our sincere apologies for our lack of communication on this occasion and hope that this unfortunate incident doesn't dissuade you from visiting us again in the future. Please let us know if you require any further assistance and I hope you have a lovely day.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.