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Budget Direct Insurance Recenzii

https://www.budgetdirect.com.sg

EXCEPȚIONAL

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Serviciu

4.7

1,452

247

1,803

ratingurile din ultimul an

Afișarea tuturor 12,974 recenziilor

Tong Ghee George

Verificată de Feefo

SGP

5 days ago

Ce a spus Tong Ghee George despre Budget Direct Insurance:

Good

Fast , short and sharp

MAY LING

Verificată de Feefo

SGP

5 days ago

Ce a spus MAY LING despre Budget Direct Insurance:

Luke, the staff serving us was very helpful and explained the various options to us. Overall, very good service.

Client de încredere

Verificată de Feefo

6 days ago

Helpful

Client de încredere

Verificată de Feefo

6 days ago

Patient agent, and competitive premium.

Client de încredere

Verificată de Feefo

6 days ago

Keep it up

Greg was thoughtfully patience of explaining the full facts and details of the policy to me over the phone and I get what I need the best and suited my needs.

Client de încredere

Verificată de Feefo

6 days ago

Recommended insurer

Claims officer explanation on the whole post accident processes was very clear. Towing of my motorcycle was coordinated well.

Client de încredere

Verificată de Feefo

8 days ago

Had a good pre-sales experience, will continue if good

Clear and prompt communication, transparent pricing, approachable sales person

Client de încredere

Verificată de Feefo

8 days ago

First it took too long to claim.. more than 2 weeks to approval and u still uv to call up to chk the status. Second I hv to send the hard copies to the office but later was told it is needed only n...

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Xin

Budget Direct Insurance

4 days ago

Hi there, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Xin

Budget Direct Insurance

6 hours ago

Hi there, Thank you for sharing your feedback with us. We are sorry to hear about your experience and understand your concerns regarding the turnaround time and claims process. We acknowledge that there was a delay in the assessment of your claim and appreciate your patience while the review was being completed. We have also taken note of your feedback regarding the submission of original documents and will continue working to improve the clarity of our claims communication and processes. For TCM claims, reimbursement is subject to the applicable policy terms and limits under the selected plan. Your feedback is important to us and has been shared with the relevant team for review and improvement. Thank you once again for bringing this to our attention. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Client de încredere

Verificată de Feefo

9 days ago

Very professional and helpful.

Client de încredere

Verificată de Feefo

9 days ago

Excellent

Miss Kabinna was helpful on the tele-convo during purchasing the insurance

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