Pros:- Good service
Cons- when returning goods there is no FREE return delivery. (We had to pay delivery to return a pair of boots that didn't fit)......this was a rip off!!!!!!!!
Brookes UK Ltd.
Brookes UK Ltd.
14 years ago
We actually state that return items have to be funded by the buyer throughout the site. 'Rip-off' is a little strong when you consider we keep our prices so low by not incorporating the cost of returning items. Only 9% of our orders are returned. If the return service was free 91% of our customers would have to fund a FREE return service. We take the view that customers prefer to keep prices as low as possible. We're not in the business of ripping anyone off. May a suggest you check the delivery & return terms on future websites before ordering items. This way you'll not be confused. Thanks for the feedback.
Ian
My last order took 3 phone calls and over 2 weeks before I received the goods
Brookes UK Ltd.
Brookes UK Ltd.
14 years ago
Sorry to here this, I'll investigate, this is most rare, the item you've selected is stock product. Again, we'll investigate thanks for the feedback.
Ian
This was my 2nd order with Brookes.. I am really happy with the "BeefyT" t-shirts and have re-ordered. The "Fruit of the Loom" T-shirts ordred on my first order did not wash well and I would not buy,...
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Evaluări de produse
Data achiziției: 25/03/2012
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Client de încredere
Verificată de Feefo
14 years ago
T-shirts as expected; excellent quality. Speedy delivery. Excellent value for money.
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