This is showing as being delivered on 26th March, we haven't had any direct communication from you to say this hasn't been received and we have a POD from DHL. Please can you contact us directly at customer.services@bradshawsdirect.co.uk so we can forward the POD and get this resolved for you? Thank you
delivery issues as stated. have been using Bradshaw's for 20 years & this was the worst service
Rachel McGuigan
Bradshaws Direct
26 days ago
I'm really sorry your delivery was delayed, unfortunately delays with the couriers can occur (though thankfully it is rare) however as this was ordered the same week as Easter and the two Bank Holidays, the delay was further impacted by this. It's a shame as a long standing customer of over 20 years you have left us a review of only 2 stars for our service, i can only assume you have been happy with our service in the past to continue coming back to us all these years and whilst we understand a bad experience with our couriers is a reflection on us, it feels a little unfair. I'm glad to see you are now in receipt of your order, and i hope the 20 previous years of good service is enough to convince you to give us another chance :)
Evaluări de produse
Rachel McGuigan
Bradshaws Direct
26 days ago
This section of the feedback is for the product only and unfortunately this feedback is regarding the delivery service. We are almost always available to contact for delivery updates if there are any issues with the courier we strongly recommend reaching out to us first as we are usually able to resolve things much quicker than contacting the couriers directly. We are open 6 days a week so easily reachable for any queries regarding delivery delays.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
