Love this company. Quick service and quick to respond to issues (not saying there are many!).
0
Partajați
TE
Tejram
Verificată de Feefo
5 years ago
Ce a spus Tejram despre Boomerang:
An awesome service, as valuable as a traditional book library with a great points reward system that effectively means you pay rent only while you are borrowing or use your credit on purchases. I...
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0
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MO
mohammad
Verificată de Feefo
5 years ago
Ce a spus mohammad despre Boomerang:
Pretty good
Pretty good service as there aren’t many good rental services on your level
0
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Client de încredere
Verificată de Feefo
5 years ago
Amazing customer service.
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Excellent service
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Poor service
Didn’t honour their service agreement, several games didn’t show up, others showed up extremely late (7 days later) and I am not getting any value out of the service which is pretty diabolical. It’s...
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0
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AM
Amir
Verificată de Feefo
5 years ago
Ce a spus Amir despre Boomerang:
Must have service for any gamer
It’s an amazing service. Priority on new releases is great. I love the free post return envelope.
0
Partajați
JO
Jonathan
Verificată de Feefo
5 years ago
Ce a spus Jonathan despre Boomerang:
Always a great value and customer service is really good at sorting any problems you have
0
Partajați
DA
Danny
Verificată de Feefo
5 years ago
Ce a spus Danny despre Boomerang:
Its ok.
Its ok but their delivery times aren't great and the customer service is lacking.
Nik
Boomerang
5 years ago
Hi Danny,
Thanks for your review of our service.
I'm disappointed to hear you have suffered delays and a less than satisfactory customer service experience.
We always send out the next game to you as quickly as we possibly can and expect them to arrive within 1-3 days with your standard mail.
Any day that you are waiting for the next game to be despatched we will award payback points to your account and I can see you have some unused points currently! You can use these towards bonus games, free rental months and discount on purchases! We have a dedicated customer service team available via Phone, Email, Live Chat or Social Media channels so if you ever have any questions or need any help at all please do not hesitate to get in touch.
Thanks
Boomerang
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
