A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Partajați
TC
Trusted Customer
Bristol
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Partajați
TC
Trusted Customer
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Great service. always prompt
0
Partajați
TC
Trusted Customer
UK
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Join them now
Excellent service and very good value for money
0
Partajați
TC
Trusted Customer
Devon
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Partajați
TC
Trusted Customer
Manchester
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Great
very good service, very happy with it.
0
Partajați
TC
Trusted Customer
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Great value and service.
0
Partajați
TC
Trusted Customer
Doncaster
10 years ago
Ce a spus Trusted Customer despre Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang