Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Blacks Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Ce a spus Roy Nallathamby despre Blacks:

Cheap and efficient

Data achiziției: 21/06/2019

3

Client de încredere

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Evaluări de produse

Data achiziției: 17/10/2019

3

Client de încredere

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

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Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Data achiziției: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Ce a spus Simon Fletcher despre Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Evaluări de produse

Data achiziției: 21/04/2020

3

DM

Dean May

5 years ago

Ce a spus Dean May despre Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Evaluări de produse

Data achiziției: 22/04/2020

9

AL

Alison

5 years ago

Ce a spus Alison despre Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Evaluări de produse

Data achiziției: 24/03/2020

0

Client de încredere

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Data achiziției: 22/04/2020

0

BT

Brett Thompson

5 years ago

Ce a spus Brett Thompson despre Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Evaluări de produse

Data achiziției: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Ce a spus Malcolm Jones despre Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Data achiziției: 13/04/2020

3

GA

George Adams

5 years ago

Ce a spus George Adams despre Blacks:

Satisfied

Great and very well informed throughout

Evaluări de produse

Data achiziției: 16/04/2020

0

Blacks Recenzii

Hi-Gear Hg Turin Recliner GryMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGreat chair, good quality

Hi-Gear Tripod BbqMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluihas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvMai multe recenzii pentru acest produs (10)Vizualizați site-ul web al produsuluihas not arrived would love to review

Garmin Gar Fenix 5 SapphireMai multe recenzii pentru acest produs (40)Vizualizați site-ul web al produsuluiCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?