Ordered a bed which on the website said was in stock. I was then contacted to say there was a month wait for the bed. Despite it being frustrating that stock levels weren’t correctly shown on site,...
Betterbed have been great from start to finish - within 24 hours of ordering they called to let me know the items are out of stock (disappointing) but then went to the effort of sourcing stock from...
Really helpful from the go, helped us choose the right bed for us. Very friendly and knowledgeable we are really with the service of our product.
Lee
Better Bed Company
3 years ago
Hi, thank you for your review. We are glad we were able to find you the perfect ottoman bed from Kaydian and you were happy with the service you received. Hope to see you again soon! Thanks, Better Bed Company.
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lloyd Mortimore
3 years ago
Data achiziției: 10/02/2022
Ce a spus lloyd Mortimore despre Better Bed Company:
I don't really know why you have sent me this yet as the mattress has not arrived and we never recieved an acknowledgement of purchase I had to look on my bank statement to see whether the payment...
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Lee
Better Bed Company
3 years ago
Hi Lloyd, the Feefo emails are an automated service and we do have a few of our products which are on a next day service so we are sorry this was sent so early. Your order has been processed and you will be contacted in the next few days to book in for delivery. I have also resent your order confirmation to your email address. Thanks, Meg
A bit of a blip with order, but this was soon rectified.
I received good customer service start to finish , kept updated
on order and any inquiry's were delt with promptly.
Items seem fine still...
The bed was late to what was advertised on their website, while this wasn't a huge delay it would be better to be more realistic about your own stock and delivery. And if you don't have it in stock...
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Vezi toate mediile (5)
Lee
Better Bed Company
3 years ago
Hi, thank you for this review and we are sorry this item has reached you this way. If you could please drop us a message on customercare@betterbedcompany.uk, one of our customer service team would be happy to help you. Thanks, Better Bed Company.
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
