Amazing to hear this! Thank you for taking the time to leave a review Tendayi, we hope to hear back from you again soon!
Evaluări de produse
Data achiziției: 06/01/2023
0
Partajați
Client de încredere
3 years ago
Terrible aftercare
Customer Service
B Couture London
3 years ago
We do apologise for the product quality, we hope that this does not affect your decision to purchase from us again in the future.
Evaluări de produse
Data achiziției: 31/12/2022
0
Partajați
GL
Grant Latham
3 years ago
Ce a spus Grant Latham despre B Couture London:
Still waiting for my parcel over 3 weeks yodel are rubbish
Customer Service
B Couture London
3 years ago
Hi Grant,
Thank you for your review. We are sorry to hear that your order was delayed.
I have looke di nto this and I can see that the reason this order was delayed was due to the address being input incorrectly when you placed the order. As we do not see the customers address due to this automaticallly syncing to our couriers platform this is not picked up befor being despatched form us. Due to this I can see that thsi was returned to the sender.
I can see that you have also now contacted us and the address has been updated and the order resent out to you. The tracking is showing that this due to arrive to you today 10/02/23.
Kind Regards
B Couture London
Hi,
Thank you for your review, we are sorry to hear that your set sizes did not match. Please send a photo of the set across to info@bcouturelondon.com and we can look into this and get this rectified as quickly as we can for you.
We apologise for the delay in replying to th eemails, we had a large back from christmas and we worked through these as quichky as we could.
Kind Regards
B Couture London
Unfortunately my daughter received the wrong size pjs for my Xmas and because no one would reply to her she ended up having to order again. So although she wasted money on the first set as they don’t...
Vizualizați mai multe
Customer Service
B Couture London
3 years ago
Hi Jodie,
Thank you for your review. We are sorry to hear that you received a faulty/mislabelled set of pjs first. Please could I ask that you send us an email to info@bcouturelondon.com with the best contact number to call you on and we can look into getting the faulty set refunded for you. I am not able to locate both orders so just need both order numbers from you.
We apologise for the delay in responding to the emails, we had a large back log and we worked as quickly as we could to get through them all.
Kind Regards
B Couture London
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
