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AXA Insurance - Ireland Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/axa-ireland | Feefo

Afișarea tuturor 147,392 recenziilor

Client de încredere

Verificată de Feefo

9 years ago

AXA drive save is very frustrating and isn't explained properly at the start of my policy

Client de încredere

Verificată de Feefo

9 years ago

Very straightforward, did the business with excellent friendly and businesslike staffer.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Patrick,

Thank you for renewing your policy for another year and thank you so much for your positive feedback. I will pass it along to the manager of the Navan office.

Regards

Paul

Client de încredere

Verificată de Feefo

9 years ago

happy

Very polite and very helpful and very easy to understand the product I was buying

Client de încredere

Verificată de Feefo

9 years ago

See above

My first operator was difficult to understand, english was not her first language, when I asked to speak to her supervisor, she hung up on me. I had to ring back on this occasion I got Kenny who was...

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Client de încredere

Verificată de Feefo

9 years ago

a convenient, efficient good service

I dealt with the office in Lucan, very helpful and efficient staff, had my disc and cert in a very short space of time. I would recommend the company. My wife and son are also insured with the...

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Client de încredere

Verificată de Feefo

9 years ago

Update and price

They never update

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Roy,

Thanks you for your feedback. Can you clarify what you mean by they never update?

Regards,

Erika

Client de încredere

9 years ago

they never keep update with a claim I had with them

Michaela Deeny

AXA Insurance - Ireland

9 years ago

Hi Roy,

Thank you for taking the time out to speak to me on Friday when I called.

We are always happy to receive feedback on how we can improve on our service.

Kindest Regards

Michaela

Trusted Customer

Verificată de Feefo

Cork

9 years ago

Ce a spus Trusted Customer despre AXA Insurance - Ireland:

Very dissatisfied customer

As a long term customer of Axa insurance I'm a disgusted at the price of my insurance policy I am driving 11 years and 10 out of 11 have been with Axa I never put much effort into shopping around to...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Martin,

We appreciate the time you have taken to leave this feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika　

Client de încredere

Verificată de Feefo

9 years ago

It's getting very expensive

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Mohamed,

Thank you for your feedback. We accept your point that insurance is getting very expensive. There have been significant rate increases all across the country this year with all customers experiencing price increases. In your own case, the rates are higher than last year, plus you changed from a 1.2 car to a 1.6 car, which is a higher insurance group and contributed to the increased price.

We thank you for your continued custom and if you have any questions, please fell free to contact me.

Regards

Paul

Client de încredere

Verificată de Feefo

9 years ago

girl I dealt with was very helpful and pleasant

I was delighted to learn that I was eligible for a discount been an aib account holder and saved over 70 euro on policy

Client de încredere

Verificată de Feefo

9 years ago

Ring, Renew and Pay in one go.

It is great being with Axa because you can ring to get your new policy and pay at the same time, you receive in post two days later.

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