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AXA Commercial Lines and Personal Intermediary Recenzii

Evaluat
Bine
Serviciu
3.9
/5

5

4

3

2

1

40

8

2

5

11

66

ratingurile din ultimul an

Afișarea tuturor 4,731 recenziilor
Client de încredere
8 days ago
Data achiziției: 12/07/2025
Straightforward and easy to deal with
Spoke to two or three different personnel, each of whom were friendly and professional. The staff member, Molly, who dealt with the actual claim, was patient, courteous and very efficient.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
6 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
GL
Glyn Hopkin Ltd
ROMFORD
12 days ago
Data achiziției: 04/07/2025
Ce a spus Glyn Hopkin Ltd despre AXA Commercial Lines and Personal Intermediary:
Professional, great friendly customer service .
I have always found the service first class. The staff are very knowledgeable, and friendly. You never haver to wait long to speak to someone on the phone unlike other insurers.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
12 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Client de încredere
16 days ago
Data achiziției: 04/07/2025
My first Claim on my insurance in over 20 years !
It was a quick and efficient service It was my first time making a claim , so I was worried but I had the correct information required and it was pretty simple
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
13 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Client de încredere
21 days ago
Data achiziției: 29/06/2025
Terrible customer service
Shocking. The people would reply once a week if I was lucky and only if I chased. Were purposefully unhelpful with their questions and answers. Everyone other than the first person I first raised...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
18 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
18 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
PS
Peter Sullivan
London
21 days ago
Data achiziției: 29/06/2025
Ce a spus Peter Sullivan despre AXA Commercial Lines and Personal Intermediary:
Avoid AXA
Instant attempts to avoid paying a claim trying to use the excuse a camera is not insured if outside the home, where do they think people take photographs? Avoid like the plague and if they think...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
18 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
KF
Keshavji, Fatehali
Cheshire
27 days ago
Data achiziției: 23/06/2025
Ce a spus Keshavji, Fatehali despre AXA Commercial Lines and Personal Intermediary:
My tenant with a small business had burglary.
Good
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
18 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
EL
Ellie
1 month ago
Data achiziției: 11/06/2025
Ce a spus Ellie despre AXA Commercial Lines and Personal Intermediary:
Save yourself the pain and don't bother.
It was virtually impossible to get in touch with AXA. I escalated and made a complaint as I had to wait a ridiculously long time to get in touch with someone about my camera repair. They then decided...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
18 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
Client de încredere
1 month ago
Data achiziției: 31/05/2025
AXA
Excellent quick and responsive
MI
Mike
Bilston
1 month ago
Data achiziției: 31/05/2025
Ce a spus Mike despre AXA Commercial Lines and Personal Intermediary:
Axa were excellent - their choice of repairer was a ripoff
Excellent service from insurer in the end .. first person I spoke to said it wasn’t covered only when I read the policy out did they say “oh yes sorry” !! We had a water leak in garden from...

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Lesley
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team
ML
Mr John Lewis
Hampshire
1 month ago
Data achiziției: 23/05/2025
Ce a spus Mr John Lewis despre AXA Commercial Lines and Personal Intermediary:
Fair
A fair all round service. Prepared to be flexable when needed, and when an incident occurs, quick settlement.
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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
Despre AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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Despre AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.