Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Aviva Ireland Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 21,953 recenziilor

Client de încredere

9 years ago

Disgraceful

Amy

Aviva Ireland

9 years ago

Hi there,

We are very sorry to hear about your experience. I know one of our agents has been in touch but if you need to speak to us again please do not hesitate to contact us.

Thank you for taking the time to review; it's great to get constructive feedback.

Kind Regards - Amy

Client de încredere

9 years ago

Easy site to use good value for money

Very good would use them again

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the website and that you found it easy to use.

All the best – Amy

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

excellent service and easy to use

Easy to use this online facility and value for money

Amy

Aviva Ireland

9 years ago

Hi Siobhan,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the website and how easy it was to purchase your car insurance online with us!

All the best – Amy

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

Excellent and friendly staff

I loved the agents I spoke to, especially the way they explained everything and why there are price hikes and how the insurance companies are working on sorting this problem out...

Amy

Aviva Ireland

9 years ago

Hi Sheena,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you’re so satisfied with the customer service that you received and delighted that we were able to explain everything clearly for you.

All the best – Amy

Client de încredere

9 years ago

A well-designed site with no nonsense!

their site is easy to manage, and I like the 'no messing' with stupid quiestions...Quote was straightforward and I had no problem booking for next 12 months. I generally NEVER argue with a Renewal...

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Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are so happy with the website and that you found it so straightforward and easy to use.

All the best – Amy

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

very easy to follow and great value for money

Amy

Aviva Ireland

9 years ago

Hi Edward,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the website and quote journey easy to follow.

All the best – Amy

Client de încredere

9 years ago

AVIVA insurance online is "fantastic". I found the experience to be fast and convenient. I just followed the instructions given online and the quote was available instantly. I was able to make my...

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Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with how quick and easy it was to purchase your car insurance online with us!

All the best – Amy

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

Efficien

Efficient and helpful staff

Amy

Aviva Ireland

9 years ago

Hi Richard,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are so happy with the helpful customer service that you received.

All the best – Amy

Trusted Customer

Galway

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

Excellent service and value for money

The person i dealt with was so efficient, clear in her communication ro me and in clarifying anything i said to her, and in general was a joy to deal with.

Amy

Aviva Ireland

9 years ago

Hi Breffini,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the customer service that you received. Delighted to hear that we could process everything efficiently and that we were able to answer all your queries.

I will make sure to pass on your lovely feedback to the call center agents.

All the best – Amy

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Aviva Ireland:

W your people, booo your systems

I got a quote online. Decided to go for it, I proceeded to pay online. I got an error message. I always got an error message when trying to renew online on your system, so I picked up the phone and...

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Amy

Aviva Ireland

9 years ago

Hi Samuela,

Thanks for taking the time to review; it's great to get constructive feedback.

We are sorry about your online experience purchasing with us. We have tried to get in contact with you to investigate but have been unable to get through to you. If you would like to discuss this further please do not hesitate to contact us.

Kind Regards - Amy

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