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Aviva Ireland Recenzii

Evaluat
Excelent
Serviciu
4.6
/5

5

4

3

2

1

1,795

460

71

31

88

2,445

ratingurile din ultimul an

Afișarea tuturor 21,188 recenziilor
Client de încredere
8 years ago
Data achiziției: 06/03/2017
Excellent
It just was so easy to do on line
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Amy
Aviva Ireland
8 years ago
Hi there,

Thank you for your 5 star review for Aviva Car Insurance. 

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our website and had a great online experience.

All the best – Amy
AH
Angela Hoban
8 years ago
Data achiziției: 02/03/2017
Ce a spus Angela Hoban despre Aviva Ireland:
Hard to do business with! Get more staff
Terrible customer experience - all sorted now thankfully
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Amy
Aviva Ireland
8 years ago
Hi Angela,

We appreciate your feedback and we are sorry you had a terrible customer experience. We will be in contact with you to discuss further.

Kind Regards - Amy
Client de încredere
8 years ago
Data achiziției: 07/03/2017
Good price and policy.
The girl on the phone wasn't very good. I feel she needs more training.
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Amy
Aviva Ireland
8 years ago
Hi there,

Thank you for your feedback, we are delighted to have you on board as a customer. We are sorry that you are unhappy with the agent that dealt with you. We will contact you directly to see what aspects of training could be improved upon.

Kind Regards - Amy
EF
Elaine Fitzgerald
8 years ago
Data achiziției: 07/03/2017
Ce a spus Elaine Fitzgerald despre Aviva Ireland:
Found paul fitzgerald excellent to deal with. Explained everything cery well to me.
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Amy
Aviva Ireland
8 years ago
Hi Elaine,

Thank you for your 5 star review for Aviva Car Insurance. 

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you had a positive experience.

I will make sure to share your feedback with Paul! 

All the best – Amy
Client de încredere
8 years ago
Data achiziției: 04/03/2017
Good deal but admin inefficiencies
Had a good experience purchasing insurance but follow up paperwork was very unsatisfactory as in being asked for documents already provided and being kept for 40 minutes on phone trying to prove...

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Amy
Aviva Ireland
8 years ago
Hi there, 

Thanks for your feedback. We are sorry for your negative experience post purchase. We will be getting in touch with you directly to see if that matter has been resolved.

Kind Regards - Amy
Client de încredere
8 years ago
Data achiziției: 02/03/2017
Everything was done quick and easy. Good value.
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Amy
Aviva Ireland
8 years ago
Hi there,

Thank you for your 5 star review for Aviva Car Insurance. 

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found us quick and easy to do business with!

All the best – Amy
CG
Colin Greenway
8 years ago
Data achiziției: 06/03/2017
Ce a spus Colin Greenway despre Aviva Ireland:
Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.
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Amy
Aviva Ireland
8 years ago
Hi Colin, 

We are sorry to hear about your experience.  I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy
MD
Martin Dunlea
8 years ago
Data achiziției: 02/03/2017
Ce a spus Martin Dunlea despre Aviva Ireland:
Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

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Amy
Aviva Ireland
8 years ago
Hi Martin, 

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further. 

Kind Regards - Amy
GM
Gillian Mcnamee
8 years ago
Data achiziției: 02/03/2017
Ce a spus Gillian Mcnamee despre Aviva Ireland:
Fantastic personalised service
Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!
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Amy
Aviva Ireland
8 years ago
Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance. 

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy
OK
Olga Kamara
8 years ago
Data achiziției: 02/03/2017
Ce a spus Olga Kamara despre Aviva Ireland:
Good customer service
Overall very happy
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Amy
Aviva Ireland
8 years ago
Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance. 

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!  

All the best – Amy
Despre Aviva Ireland
One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.
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Building 12, Cherrywood Business Park, Loughlinstown, County Dublin, D18 W2P5, Ireland
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Despre Aviva Ireland
One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.