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Aviva Ireland Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/aviva-ie | Feefo

Afișarea tuturor 21,150 recenziilor

Client de încredere

8 years ago

Data achiziției: 07/03/2017

Frustrating

I have found dealing with Aviva frustrating. As requested I provided proof on NCD from my previous insurance and over 5 weeks later I'm still been asked to produce proof of NCD from 2016 and 2015....

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Amy

Aviva Ireland

8 years ago

Hi there,

We are sorry to hear about your negative experience. We have tried to make contact with you so that we can investigate this further.

Kind Regards - Amy

Vedeți recenzia clientului în totalitate

Alan Lee

8 years ago

Data achiziției: 02/03/2017

Ce a spus Alan Lee despre Aviva Ireland:

Excellent value, fast and efficient set up of policy.

Amy

Aviva Ireland

8 years ago

Hi Alan,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your experience setting up a policy with us was quick and easy!

All the best – Amy

Vedeți recenzia clientului în totalitate

Client de încredere

8 years ago

Data achiziției: 06/03/2017

Excellent

It just was so easy to do on line

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our website and had a great online experience.

All the best – Amy

Vedeți recenzia clientului în totalitate

Angela Hoban

8 years ago

Data achiziției: 02/03/2017

Ce a spus Angela Hoban despre Aviva Ireland:

Hard to do business with! Get more staff

Terrible customer experience - all sorted now thankfully

Amy

Aviva Ireland

8 years ago

Hi Angela,

We appreciate your feedback and we are sorry you had a terrible customer experience. We will be in contact with you to discuss further.

Kind Regards - Amy

Vedeți recenzia clientului în totalitate

Client de încredere

8 years ago

Data achiziției: 07/03/2017

Good price and policy.

The girl on the phone wasn't very good. I feel she needs more training.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your feedback, we are delighted to have you on board as a customer. We are sorry that you are unhappy with the agent that dealt with you. We will contact you directly to see what aspects of training could be improved upon.

Kind Regards - Amy

Vedeți recenzia clientului în totalitate

Elaine Fitzgerald

8 years ago

Data achiziției: 07/03/2017

Ce a spus Elaine Fitzgerald despre Aviva Ireland:

Found paul fitzgerald excellent to deal with. Explained everything cery well to me.

Amy

Aviva Ireland

8 years ago

Hi Elaine,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you had a positive experience.

I will make sure to share your feedback with Paul!

All the best – Amy

Vedeți recenzia clientului în totalitate

Client de încredere

8 years ago

Data achiziției: 04/03/2017

Good deal but admin inefficiencies

Had a good experience purchasing insurance but follow up paperwork was very unsatisfactory as in being asked for documents already provided and being kept for 40 minutes on phone trying to prove...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thanks for your feedback. We are sorry for your negative experience post purchase. We will be getting in touch with you directly to see if that matter has been resolved.

Kind Regards - Amy

Vedeți recenzia clientului în totalitate

Client de încredere

8 years ago

Data achiziției: 02/03/2017

Everything was done quick and easy. Good value.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found us quick and easy to do business with!

All the best – Amy

Vedeți recenzia clientului în totalitate

Colin Greenway

8 years ago

Data achiziției: 06/03/2017

Ce a spus Colin Greenway despre Aviva Ireland:

Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.

Amy

Aviva Ireland

8 years ago

Hi Colin,

We are sorry to hear about your experience. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Vedeți recenzia clientului în totalitate

Martin Dunlea

8 years ago

Data achiziției: 02/03/2017

Ce a spus Martin Dunlea despre Aviva Ireland:

Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

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Amy

Aviva Ireland

8 years ago

Hi Martin,

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further.

Kind Regards - Amy

Vedeți recenzia clientului în totalitate

Nu ai primit o invitație de evaluare?

Despre Aviva Ireland

One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.

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Building 12, Cherrywood Business Park, Loughlinstown, County Dublin, D18 W2P5, Ireland

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