Order came after about 6 weeks. Was told it was out of stock after I ordered it. The ring was a birthdays present so came late. No good will gesture given, probably won't use again.
Sarah Dawson
Astrid and Miyu
10 years ago
Thank you for your feedback and very sorry to hear about your order. When a product is on pre-order, you should have been notified about this straight away with an option to change your order if needed. We take all our customers feedback very seriously and use it to improve our customers experience with Astrid & Miyu. As an apology,please accept a £10 gift voucher for you to us on our site. Please enter the code, SORRY4291 at the checkout to redeem your voucher.
Kind REegards,
Astrid & MIyu
Thanks you for your feedback, we take all of our customers feedback very seriously. We are very sorry to hear this and would be more than happy to exchange this for you. Please email us at customercare@astridandmiyu.com with your details and someone will respond to you as soon as possible.
Kind Regards
Sarah
Thanks you for your feedback, we take all of our customers feedback very seriously. We are very sorry to hear this and would be more than happy to exchange these items for you. Please email us at customercare@astridandmiyu.com with your details and someone will respond to you as soon as possible. Kind Regards, Astrid & Miyu.
Thank you for your feedback. Sorry to hear that you aren't happy with your product. We would be more than happy to exchange your ring for you. Please email customercare@astridandmiyu.com with your details and someone will get back to you straight away.
Kind Regards
Astrid & MIyu
After I bought this ring, my card details were revealed! And so did my friend! I hope you can really check ur website Operations
Sarah Dawson
Astrid and Miyu
10 years ago
We are deeply sorry to hear this and can assure you that our website is now fully secure and we do not hold customers card details on our site. As an apology for this, please accept a £10 gift voucher to spend on our website. Please enter the code: SORRY1210 in the gift voucher section on our website.
Kind Regards
Sarah
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
