Alton Towers Holidays nu mai este un client Feefo activ
Afișarea tuturor 15,891 recenziilor
TC
Trusted Customer
Verificată de Feefo
Glos
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Simple Booking
Straight forward, easy and quick
0
Partajați
Client de încredere
Verificată de Feefo
10 years ago
nightmare! !
It took me 5 days to make the booking as the system wouldn't allow various things to be done. I must have spent over £10 on phone calls. Technical team were supposed to sort it but took 5 days before...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us and rating our service.
I am very sorry to see you felt the need to rate us a double negative due to your booking experience. It certainly ins't common practise for it to be this difficult in booking up. Your booking experience is a time we would prefer you to enjoy with as little fuss as possible and get you exited for your upcoming visit.
There could be a number of reasons for this to happen but I will of course inform our web team to investigate and fix any issues as soon as possible.
We are very sorry for any inconvenience this has caused you and hope you and your family enjoy your time at the Alton Towers Resort.
Warm Regards,
Ben
0
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Client de încredere
Verificată de Feefo
10 years ago
Great website great normal booking service terrible spa booking as days later still not sorted my spa booking
However booking service for the spa is terrible no one answers held in queue on hold for ages then give up
0
Partajați
TC
Trusted Customer
Verificată de Feefo
South Wales
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Excellent service
Easy to use website. Clear to navigate.
0
Partajați
TC
Trusted Customer
Verificată de Feefo
Gloucestershire
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Great service
Very helpful and friendly. Excellent customer service.
0
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Client de încredere
Verificată de Feefo
10 years ago
Great service, the operator was very helpful.
0
Partajați
TC
Trusted Customer
Verificată de Feefo
Midlands
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Booking Alton towers weekend
The lady I spoke to on the telephone was very happy and friendly and extremely helpful
0
Partajați
TC
Trusted Customer
Verificată de Feefo
Liverpool
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Phone call rip off
Internet booking was good but did try ringing first. Rang 3 times could not get through & they charged me just under £10 each time but never knew til bill arrived!!!
0
Partajați
Client de încredere
Verificată de Feefo
10 years ago
Booking site was easy to follow and straight forward. Lots of information and help if needed.
0
Partajați
TC
Trusted Customer
Verificată de Feefo
10 years ago
Ce a spus Trusted Customer despre Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
