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Adventures Abroad Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/adventures-abroad | Feefo

Afișarea tuturor 1,186 recenziilor

Victor Poleschuk

Verificată de Feefo

4 years ago

Ce a spus Victor Poleschuk despre Adventures Abroad:

Adventures Abroad - easy to book with!

Martin was great. It was quick to book and he answered any questions that we had

Eralyn M

Verificată de Feefo

Texas

4 years ago

Ce a spus Eralyn M despre Adventures Abroad:

Booking was a breeze. Anyone in the office understands the questions and how to get things done. This same support continues through each aspect of the tour.

Louise Montgomery

Verificată de Feefo

4 years ago

Ce a spus Louise Montgomery despre Adventures Abroad:

will always travel with them.

Hi. We went to Africa with them in 2014 and had a wonderful experience. Could not have been better. We are now booked for Switzerland in 2023 and all reps have been more than helpful. would recommend...

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Maryann Roulier

Verificată de Feefo

Portland

4 years ago

Ce a spus Maryann Roulier despre Adventures Abroad:

Registering for my New Zealand adventure was the easiest thing ever!

PEARSON/LYNN

Verificată de Feefo

4 years ago

Ce a spus PEARSON/LYNN despre Adventures Abroad:

Right on top with air arrangements

Client de încredere

Verificată de Feefo

4 years ago

Very slow response regarding airline travel information. Need clarity on Covid Travel requirements to foreign countries. Vaccine Passports etc.. Lack of knowledge on use of Aeroplan and Avion points...

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Jonathan

Adventures Abroad

4 years ago

Hello Mr Findlay-Shirras, Thank you for taking the time to leave a review regarding your pre-tour booking service and we apologize for the disappointing aspects to which you refer. We see that you booked your air with points shortly after your tour was ‘guaranteed’ and prior to us providing a quotation from our air desk – We apologize for the delay in getting you that information. We also regret your dissatisfaction with our lack of knowledge of Aeroplan policies; however, they do not permit third party involvement, so we do not track the rules/options attached to their services. We hope and trust that you were able to find satisfactory arrangements. As for Covid-related information, this is indeed a challenging web of ever-changing scenarios with which we do out best to keep up. As rules/restrictions change all the time, we tend to wait until closer to the trip to share detailed information in case anything changes and to avoid any subsequent confusion. Please do let us know if you require any further clarification and we’ll do out best to get you a quick answer. Otherwise we are confident that you will enjoy your tour of Greece and look forward to your feedback. Thanks again and safe travels! Best regards, The Adventures Abroad Team

Client de încredere

4 years ago

Hi Jonathan, I had hoped that those members of your company that work frequently with the acquisition of a variety of Airline tickets, would be more cognizant of the interpretation of the requirements for the use of these airline benefits, especially as they have undergone significant changes in the last several months. For instance they are more "Dynamic" in structure and are more closely related to the dollar cost of the tickets which varies with time of departure and its filling of the seats. In essence the Airline companies were trying to make their use more practical and more readily available. In the old days a certain percentage of seats were available with airline points, but this meant booking almost a year in advance. But they were more flexible if plans changed, as you did not lose your points, but only had to pay for the change costs of the new tickets. However the new reality is not easily described. Business class seats for the longer trips are not easily accomplished if you want "Direct Non stop" flight plans. I found none available. Perhaps your knowledgable travel agents have a better grasp of the situation. Sincerely, Nigel.

DEMARCO/ROBERTA

Verificată de Feefo

Hudson, Ohio

4 years ago

Ce a spus DEMARCO/ROBERTA despre Adventures Abroad:

Easy to use. Fast.

Client de încredere

Verificată de Feefo

4 years ago

Nice

Nice site and clear. No trouble doing the booking

Client de încredere

Verificată de Feefo

4 years ago

Everything went very smoothly and my questions were answered. I am looking forward to the trip and I hope it us as good as the booking experience.

FINN/MARY COLLINS

Verificată de Feefo

4 years ago

Ce a spus FINN/MARY COLLINS despre Adventures Abroad:

Easy

Was easy to use site and make the booking

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