Very fast delivery. Well-made products, great for when you don’t have a convenient power socket.
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you so much for taking the time to share your thoughts on our outdoor lighting! We're thrilled to hear that our products met your expectations and that you found them well-made.
Best wishes,
Christmas Direct
Data achiziției: 11/12/2023
0
Partajați
GS
Gary Spiller
Verificată de Feefo
2 years ago
Ce a spus Gary Spiller despre XmasDirect:
Poor, insufficient packaging offering no protection to the E12 bulbs we ordered. Subsequently one of the ten bulbs was broken.
Xmas Direct
XmasDirect
2 years ago
Hi Gary,
Thank you for taking the time to leave us feedback. First and foremost, I would like to extend our sincere apologies for the inconvenience you experienced with your recent order of E12 bulbs. We deeply regret that one of the bulbs arrived broken, and we understand the frustration this may have caused.
We take the quality of our products and the satisfaction of our customers very seriously. However, upon reviewing our records, we couldn't find any correspondence from you regarding this issue. We genuinely appreciate your feedback and would like to assure you that if we had been made aware of the situation, we would have taken immediate steps to rectify it.
To assist you promptly, could you please send us an email at info@xmasdirect.co.uk with any relevant photos showing the damage? This will enable us to thoroughly investigate the matter and take appropriate measures to address the issue.
Best wishes,
Christmas Direct
Very quick delivery, and the small Christmas tree is lovely. A great shape, full branches when extended, and when decorated it looks really great. We'll worth the money!!
Xmas Direct
XmasDirect
2 years ago
Hello Geof,
Thank you for sharing your delightful experience with our small Christmas tree! We're thrilled to hear that the quick delivery and the tree's shape and full branches exceeded your expectations.
Best wishes,
Christmas Direct
Evaluări de produse
Data achiziției: 13/12/2023
0
Partajați
CR
Christopher Rawlings
Verificată de Feefo
2 years ago
Ce a spus Christopher Rawlings despre XmasDirect:
Good product, good service.
Xmas Direct
XmasDirect
2 years ago
Hello Christopher,
Thank you for your feedback! We're delighted to hear that you're satisfied with both our product and service.
Best,
Christmas Direct
Would recommend. Technical support excellent. Product part faulty on delivery but remedied immediately. First class service and value for money prices.
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for your fantastic review! We're thrilled to hear that you found our product excellent and appreciated our customer service. Your recommendation means a lot to us.
We apologise for the inconvenience caused by the faulty part on delivery, but we're pleased that our team was able to remedy the situation promptly.
Best,
Christmas Direct
The items I wanted were in stock at a reasonable price. Ordering was easy and the items were despatched very promptly. The goods were received well packaged and as described. I was very happy with my...
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Xmas Direct
XmasDirect
2 years ago
Hi Julie,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your garlands. Merry Christmas 🎄
Best wishes,
Christmas Direct
No problem ordering online and the spare bulbs arrived quickly.
Xmas Direct
XmasDirect
2 years ago
Hello Kenneth,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your spare bulbs. Wishing you a Merry Christmas 🎄
Best wishes,
Christmas Direct
Evaluări de produse
Data achiziției: 11/12/2023
0
Partajați
Client de încredere
Verificată de Feefo
2 years ago
Garland was exactly as described and good quality for price. Excellent delivery service.
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your garlands. Wishing you a Merry Christmas 🎄
Best wishes,
Christmas Direct
Excellent choice of products, have bought several over the years and particularly like the Pro Series string lights.
Xmas Direct
XmasDirect
2 years ago
Hi Sandra,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights. Wishing you a Merry Christmas 🎄
Best wishes,
Christmas Direct
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