Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

TravelUp Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 79,983 recenziilor

Ms SOPHIE CANNIVADY

Verificată de Feefo

3 days ago

Ce a spus Ms SOPHIE CANNIVADY despre TravelUp:

decent price

Good prices, everything online.

Rebecca

TravelUp

2 days ago

Good evening, Ms. Cannivady, Thank you for taking the time to leave us a 5-star review. We are pleased to hear that you found our prices competitive and that you appreciated the convenience of managing everything online. Providing a simple, efficient, and user-friendly booking experience is something we continually strive for. Your feedback is greatly appreciated and will be shared with the team. It is always rewarding to know that our service has met your expectations. Thank you for choosing us. We look forward to assisting you again with your future travel plans. Regards, TravelUp

Data achiziției: 23/04/2026

Client de încredere

Verificată de Feefo

3 days ago

Very bad

Extremely slow and unresponsive. Takes a full day to get through to customer service. They don’t even provide any real help either.

Data achiziției: 04/03/2026

Client de încredere

Verificată de Feefo

3 days ago

brilliant all round and extremely helpful and updated info

Data achiziției: 15/02/2026

Client de încredere

Verificată de Feefo

3 days ago

When I had a problem it took a very long time for them reply my mails. Telephoning was a nightmare, they don't answer the phone. The only positive thing was when I drove all the way to their office...

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Data achiziției: 21/02/2026

MR HALLAM ROSS WEBB

Verificată de Feefo

4 days ago

Ce a spus MR HALLAM ROSS WEBB despre TravelUp:

Awful customer service

A month later I am still awaiting a duplicate payment refund, all emails go unanswered and promises over the phone regarding replies with 24/48 hrs are just lies.

Data achiziției: 04/05/2026

MR ERNEST OPOKU BOSOMPEM

Verificată de Feefo

GBR

5 days ago

Ce a spus MR ERNEST OPOKU BOSOMPEM despre TravelUp:

No one should use this agency

Bad service

Data achiziției: 30/04/2026

Client de încredere

Verificată de Feefo

5 days ago

Okay

Booked through Skyscanner cheap tickets and quick email confirmation. However what I did not realise is that it’s the most basic fare so you cannot make any changes to the ticket even if you want to...

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Data achiziției: 01/02/2026

Client de încredere

Verificată de Feefo

5 days ago

Services good

Good service just treble contact waiting 45 number to long should call back option Thanks 🙏

Rebecca

TravelUp

2 days ago

Good evening, Mr. Patel, Thank you for taking the time to leave us a 5-star review. We are pleased to hear that you were happy with the service you received overall. However, we are sorry to learn that you experienced long waiting times when trying to contact us. We understand how frustrating this can be, and we appreciate your feedback regarding the waiting queue and call-back option. Your suggestion is valuable and will be shared with the relevant team as part of our ongoing efforts to improve our customer experience and make our service more accessible and efficient. Thank you for choosing us. We look forward to assisting you again in the future. Regards, TravelUp

Data achiziției: 20/05/2026

Client de încredere

Verificată de Feefo

5 days ago

Kept me up to date throughout the journey. Found this very informative

Rebecca

TravelUp

2 days ago

Good evening, Mrs. Gobbinsingh, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you were kept well informed throughout your journey and found the updates helpful and informative. Providing clear and timely communication is an important part of the service we aim to deliver. Your kind feedback is greatly appreciated and will be shared with the team. It is always rewarding to know that our efforts have helped make your travel experience smoother and more reassuring. Thank you for choosing us. We look forward to assisting you again in the future. Regards, TravelUp

Data achiziției: 30/04/2026

MR SYLVESTER AKWASI AMANKWAH

Verificată de Feefo

GBR

6 days ago

Ce a spus MR SYLVESTER AKWASI AMANKWAH despre TravelUp:

The service are guranteed.

Data achiziției: 03/05/2026

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

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