Step2wo Recenzii

Great feedback, thank you for letting us know your thoughts! Sincerely, Francesca

We are sorry to hear that, I have been informed that our couriers had severely damaged the box in transit thus damaging the shoe too, which is not acceptable and we have made a formal complaint. This is very unusual and almost never happens, nonetheless we sincerely apologise for any inconvenience this may have caused you, and we are glad to hear that you are thoroughly pleased with our customer service. Thank you for your feedback. Sincerely, Francesca

Great, thank you! Sincerely, Francesca

Lovely, thank you for your comments! Sincerely, Francesca

Great feedback, thank you! Sincerely, Francesca

I can see my colleague has contacted you personally about this. However, just to explain that we do not and physically can not take payment twice. When you place the order the amount is held to ensure you have the funds, then only at dispatch do we take the money and the money on held is released. This can be confirmed with your bank. But we have no way that we can take money more than once as we are only authorised for the amount of your order. I hope this makes sense. If you have any further queries then please do not hesitate to contact us. Sincerely, Francesca

Thank you for comments, it is a shame they did not suit your son. Hopefully you find something else more suitable. Sincerely, Francesca

We can see you successfully received your order. We hope you like them! Sincerely, Francesca

Thank you for your brilliant feedback! Sincerely, Francesca

Lovely feedback, thank you! We hope your daughter loves them when fits in them! Sincerely, Francesca