Web site portrays products in stock, its took 10 days to arrive.
No stock carried? this should be made clear.
Barriers Direct
Barriers Direct
13 years ago
Hi Nick. Thank you for your feedback, all comments are appreciated (even the negative!).
On further investigation it would appear that the goods were actually delivered within the time expectations given on the website. Our site states 5-7 working days and they were signed for on day 6. However, after speaking to you regarding this matter, it would appear that you had actually received an earlier order soon than the website expectations and was rather hoping for this kind of speedy service again. Just to reiterate; we will ALWAYS attempt to meet customer expectations if we are aware of them. Am so sorry that you was left disappointed by us, but hopefully our conversation went someway in restoring a little faith. Very best wishes, Kaye
Telesales
Initially good at the time of ordering but thereafter too may phone calls and e-mails from different people asking the same questions that had already been answered on the order or by a previous...
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Barriers Direct
Barriers Direct
13 years ago
I would like to apologise for the inconvenience caused whilst the team clarified your order. Unfortunately there was some confusion as to the item required and it was essential that we clarified this information prior to sending it out. Once again, on behalf of the team here at Barriers Direct, we apologise for calling and emailing more than you felt it necessary, but please be assured that we only had your best interest in mind as to receive an incorrect order is harder to rectify.
Very best wishes
Kaye
Barriers Direct
Telesales
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.