Our delivery was meant to come a month ago now and we still have not recived anything. Requested proof of delivery and still not had that either. I have called and asked for this again but i am still...
Online was fine, ordered item told 5 days delivery and that was over a month ago
Still waiting
Kaye
Barriers Direct
4 years ago
Thank you for taking the time to leave your feedback and for speaking with us. Please accept our sincere apologies for the delay you experienced. The circumstances were unfortunately outside of our control. However, we are pleased to hear you are happy with the product and would like to thank you for your patience, we genuinely appreciate it.
We hope this will not deter you from using Barriers Direct in the future
Forced to buy second shelter as first shelter was invoiced incorrectly and no refund or return was offered, my Client the John Lewis Partnership have. Even very frustrated with delays and I doubt...
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Kaye
Barriers Direct
3 years ago
Thank you so much for taking the time to leave us your feedback. Unfortunately, as payment was made directly against the incorrect ‘made to order’ item, the only goodwill gesture we were able to implement was the discount given against the new order. We genuinely appreciate your frustration, but this error was outside of our control and we sincerely did all that we could to assist in resolving the issue. Best wishes, The Barriers Direct Support Team.
Really poor experience shipping took ages and all came at completely different times with customs labels and packaging damaged
Would have gone elsewhere tbh as were replacements for a client and...
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Kaye
Barriers Direct
3 years ago
Thank you for taking the time to leave your feedback it is much appreciated. We are happy to hear that you like the product and are sincerely sorry you experienced an issue with the delivery and packaging, this is being address to ensure it does not happen in future. We hope this does not deter you from shopping with Barriers Direct in the future.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.