Their customer service is great and they really do keep you up to
Date with new products and self service.I will definitely recommend them to any new candidates
Evaluări de produse
Data achiziției: 25/04/2019
0
Partajați
MN
MR NDABA
7 years ago
Ce a spus MR NDABA despre 1Life:
give me a call
Karen
1Life
7 years ago
No problem, Mr Ndaba. We will be in touch.
Evaluări de produse
Karen
1Life
7 years ago
Thank you for the feedback, Mr Ndaba. A 1Life customer services agent will be in touch to assist.
Karen
1Life
7 years ago
Hello Mr Ndaba, thank you for your feedback. A 1Life customer services agent will be in touch to assist.
Data achiziției: 25/04/2019
0
Partajați
Client de încredere
7 years ago
Poor service. Whereby the consultants never get back to the clients and queries are not resolved. No communication between the branches and no follows ups
Karen
1Life
7 years ago
Hello Miss Swarts, we are very sorry about this. A 1Life customer services agent will be in touch to assist.
Evaluări de produse
Karen
1Life
7 years ago
Thank you for the rating, Miss Swarts. How can we improve our product for you to increase this rating from a 2 to a 3 or 4? Please send us an email to clientservices@1life.co.za.
Data achiziției: 25/04/2019
0
Partajați
MC
MR CHAUKE
7 years ago
Ce a spus MR CHAUKE despre 1Life:
In the case where something goes wrong with your debit order, the premiums don't go through, they don't cancel or let the policy lapse, they let you know and allow you to rectify.
Keep it up guys.
No communication with clients and no rewards. They just take your money every month.
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date?
Evaluări de produse
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date? Please have a look at this blog for more info around cash back: https://www.1life.co.za/blog/myths-facts-cash-back
Data achiziției: 25/04/2019
0
Partajați
MS
MR SWANEPOEL
7 years ago
Ce a spus MR SWANEPOEL despre 1Life:
Still waiting for a nurse to do my HIV test...
Karen
1Life
7 years ago
Apologies Mr Swanepoel. Our HIV team will be in touch to schedule a test soonest.
Data achiziției: 25/04/2019
0
Partajați
MN
MRS NIEWENHUIS
7 years ago
Ce a spus MRS NIEWENHUIS despre 1Life:
Friendly and sufficient
Karen
1Life
7 years ago
Thank you for the feedback, Mrs Niewenhuis.
Evaluări de produse
Karen
1Life
7 years ago
Thank you for the 4 star rating Mrs Niewenhuis, and for making the decision to look after your loved ones.
Data achiziției: 25/04/2019
0
Partajați
MS
MR SCHARNECK
7 years ago
Ce a spus MR SCHARNECK despre 1Life:
I am always impressed with their level of commitment to the customer.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.