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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

Displaying all 13,280 reviews

Kristin

12 hours ago

Date of purchase: 30/05/2025

What Kristin said about WoolOvers:

Will not shop at Woolover again. Sadly, I have nice things from there.

The return was a huge pain and expensive. I have not had to return anything from Woolovers before. I will not order from them again. The return is not worth taking a chance.

Product reviews

Trusted Customer

13 hours ago

Date of purchase: 30/05/2025

Product reviews

Trusted Customer

2 days ago

Date of purchase: 28/05/2025

This is a gift for a family member. It has not been given yet. So...

Easy and strait forward to place an order with you. Shipping was initiated quickly.

WoolOvers CS

WoolOvers

1 day ago

Good Morning We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Trusted Customer

2 days ago

Date of purchase: 26/05/2025

Dependable for service and high quality at affordable prices

Prompt and should inquiries need to be made, they are answered promptly. I have no complaints and have been a repeat customer from across the Pond for years!

WoolOvers CS

WoolOvers

1 day ago

Good Morning We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Trusted Customer

9 days ago

Date of purchase: 15/05/2025

WoolOvers CS

WoolOvers

9 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Joan

10 days ago

Date of purchase: 20/05/2025

What Joan said about WoolOvers:

very timely

WoolOvers CS

WoolOvers

9 days ago

Good morning Joan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Dmitriy

Los Angeles, CA

10 days ago

Date of purchase: 12/05/2025

WoolOvers CS

WoolOvers

10 days ago

Dear Dmitriy We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Susan

11 days ago

Date of purchase: 12/05/2025

What Susan said about WoolOvers:

Need to revamp their return service. I do understand that we have to pay to return an item (though many places do not do that). I understand we can't just swap an item, but waiting a month or...

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WoolOvers CS

WoolOvers

10 days ago

Dear Susan We really appreciate you taking the time to share your review with us. Thank you for your comment on the return time. I will pass this over to the manager. We look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Trusted Customer

14 days ago

Date of purchase: 15/05/2025

WoolOvers CS

WoolOvers

13 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Claudia

Boston, MA, USA

16 days ago

Date of purchase: 06/05/2025

WoolOvers CS

WoolOvers

16 days ago

Good evening Claudia, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare

Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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WoolOvers Reviews

Soft Touch Jersey ShirtMore reviews of this product (65)View product websiteI have the previous version of this shirt that I love. But this one was really inferior. I returned it. The fabric was limp and lifeless. Very unflattering.

Button Through Linen DressMore reviews of this product (48)View product websitethe top fit according to sizing. The skirt was excessively full to the point I looked like a clown.

Pleat Detail Sleeve TopMore reviews of this product (1)View product websitePretty colors...love the pleated sleeves and the crewneck (as I have broad shoulders and look better in a crewneck or V-neck).

Mens Lambswool V Neck CardiganMore reviews of this product (186)View product websitethe quality of the item

Organic Cotton Full Zip FleeceMore reviews of this product (14)View product websiteVery comfortable, warm, holds shape well. I wear it very often.

Hotter Leanne IIMore reviews of this product (1)View product websiteLoved the product but it was too large. Problem with this company is still waiting for a refund. Sent back in May. It has been 3 weeks and no sign of a refund. I think waiting a month ( if I do...Read all

Lambswool Ladies Crew Neck CardiganMore reviews of this product (209)View product website

Lambswool Ladies Crew Neck CardiganMore reviews of this product (209)View product website

Long V Neck CardiganMore reviews of this product (6)View product websiteGood quality. Perfect size. And eventually the right length. I am 5.9 and I usually have a hard time finding tops that fit me at Woolover. I wish they would carry clothing for tall women.

Flower Repeat CardiganMore reviews of this product (9)View product websiteGreat design and quality material. Unfortunately, it runs a bit short on me. I am 5.9 and this is the reason I am giving only 4 stars. If it is a cardigan it should be longer, even for a shorter...Read all

Pointelle Zip Neck SweaterMore reviews of this product (3)View product websiteBeautiful color. Great details. The design could have been better. It is boxy. They went up in making larger sweaters as they increased the size, but they did not increase the length. I am 5.9 - 180...Read all

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