Hi. I am sorry to hear that you have not yet received all of your orders and I appreciate that this is disappointing.
I can confirm that all three orders have been dispatched from our warehouse. Unfortunately, there do appear to be some delays within the Royal Mail network, which means delivery may be taking slightly longer than the expected 3 working days.
As discussed via email, please allow until 5th June for the remaining coins to arrive. If any of the coins have still not been delivered by this date, please contact us directly and our team will be happy to investigate further and arrange the next steps for you. We apologise for any inconvenience caused and appreciate your patience and understanding. Sally
Date of purchase: 18/05/2026
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Susanne
Feefo Verified
GBR
4 days ago
What Susanne said about The Westminster Collection:
Hi. Thank you for your wonderful review. We're delighted to hear that you found our website and ordering process efficient and easy to use. It's especially rewarding to know that our postage and packaging offer, flexible payment options, and the quality of the products you receive have all contributed to a positive experience.
We truly appreciate your continued custom and look forward to serving you again in the future. Sally
Very good, easy to order, updated accordingly and delivered without any problems, thank you.
Christian Evans
The Westminster Collection
5 days ago
Thanks for the 5-star rating. Glad everything was easy, well communicated, and delivered without any problems.
Kind regards,
Christian
Product reviews
Christian Evans
The Westminster Collection
5 days ago
Hi, I'm really pleased to hear the coin impressed you, especially the level of detail. It’s great to know everything arrived smoothly and lived up to expectations.
Kind regards,
Christian
Date of purchase: 12/05/2026
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Mr J Nixon
Feefo Verified
6 days ago
What Mr J Nixon said about The Westminster Collection:
Double charged me and massive aggro trying to get my money back! Emails not responding and constantly on hold speaking with customer service. Such a poor service. Taking £58 when I ordered £28.99!...
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Sally
The Westminster Collection
6 days ago
Hi. We’re sorry to hear that you were unhappy with your experience. Having reviewed your account, I can see that you spoke with my colleague earlier today and the reason for the additional charge was explained.
We appreciate that unexpected charges can be frustrating,. We are sorry if you experienced delays when trying to contact us and we appreciate your feedback regarding this.
If you do have any further questions or concerns, please do not hesitate to contact us directly and we will be happy to help. Sally
Product reviews
Date of purchase: 13/04/2026
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Mr D Leon
Feefo Verified
GBR
7 days ago
What Mr D Leon said about The Westminster Collection:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
