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Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

182

232

ratings over the past year

Displaying all 2,539 reviews

Trusted Customer

Feefo Verified

1 day ago

Happy with

Good comunication and good value for money

Trusted Customer

Feefo Verified

5 days ago

Travel Insurance

I was able to speak with the same person for my initial quote and when finally taking out the policy. This included ringing the customer service number and asking for him to call me back on 2...

Ian

Feefo Verified

5 days ago

What Ian said about Voyager Insurance Services:

All you require in one place for travelling

Easy straight forward and covered everything i required for travelling around Europe

Reuben

Feefo Verified

7 days ago

Richard

Feefo Verified

GBR

11 days ago

What Richard said about Voyager Insurance Services:

Polite, competitive prices and helpful

Very helpful, and thorough.

Trusted Customer

Feefo Verified

12 days ago

Parson's Egg

excellent but the proof of the pudding will be in the eating - just hoping I don't have to find out how difficult it could be to make a claim!

Christine

Feefo Verified

19 days ago

Trusted Customer

Feefo Verified

20 days ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Feefo Verified

GBR

21 days ago

What George said about Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

Marketing Assistant

Voyager Insurance Services

20 days ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

Feefo Verified

GBR

28 days ago