I do not like the way the clasp shows at the front of the necklace, it is very stiff for me to open each time I want to wear it.uuuu
Helen
Tesoro By design
5 days ago
Thank you for taking the time to share your thoughts. We’re sorry to hear the clasp design wasn’t quite what you expected. It’s actually meant to be a visible part of the necklace’s overall look—a unique front feature that complements the piece’s style.
We understand that this might not be ideal for everyone, and we truly appreciate your feedback. It helps us better understand how different elements of our designs are received and considered by our customers.
Best wishes Tesoro Customer Services
Product reviews
Helen
Tesoro By design
5 days ago
Thank you for taking the time to share your thoughts. We’re sorry to hear the clasp design wasn’t quite what you expected. It’s actually meant to be a visible part of the necklace’s overall look—a unique front feature that complements the piece’s style.
We understand that this might not be ideal for everyone, and we truly appreciate your feedback. It helps us better understand how different elements of our designs are received and considered by our customers.
Best wishes Tesoro Customer Services
The service was excellent as always. The staff are always friendly and very helpful if there is a query of any sort. I like to buy on the phone as this gives me the opportunity to ask questions...
Collections of exquisite pieces of jewellery perfectly complemented by unique and specially designed sumptuous clothing, gifts and fashion accessories.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Collections of exquisite pieces of jewellery perfectly complemented by unique and specially designed sumptuous clothing, gifts and fashion accessories.