How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sue Ryder Direct Reviews

http://shop.sueryder.org

Rated

Exceptional

Brand new and exclusively sourced by Sue Ryder.

Service

4.8

Product

4.7

181

206

ratings over the past year

Displaying all 2,599 reviews

Trusted Customer

3 days ago

Date of purchase: 12/07/2025

Very happy with the service

Excellent service, ordering and delivery went very well. Would recommend Sue Ryder Direct.

Product reviews

Joy Griffiths

Stoke-on-Trent

4 days ago

Date of purchase: 11/07/2025

What Joy Griffiths said about Sue Ryder Direct:

Really pleased

Fast delivery and well packaged

Product reviews

Trusted Customer

6 days ago

Date of purchase: 09/07/2025

Excellent service from start to finish.

neil burrows

braintree

10 days ago

Date of purchase: 05/07/2025

What neil burrows said about Sue Ryder Direct:

nothing to add

first class

Product reviews

Trusted Customer

11 days ago

Date of purchase: 04/07/2025

Gifts galore

Excellent

Product reviews

Trusted Customer

17 days ago

Date of purchase: 28/06/2025

Helpful

The order was for two sets but only one was delivered. Sue Ryder team were quick and supportive when the error was pointed out to them. A second set arrived a couple of days later.

Product reviews

Trusted Customer

24 days ago

Date of purchase: 21/06/2025

Memorial light tube

Arrived quickly and very well packaged .

Product reviews

Trusted Customer

1 month ago

Date of purchase: 13/06/2025

Great service

Great service. Really quick and a very helpful delivery guy.

Shanice

Sue Ryder Direct

29 days ago

Thank you so much for your review of our service. Your order and support are both very much appreciated. Kind regards Sue Ryder Customer Service Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 09/06/2025

Good service

Good fast service will order again

Shanice

Sue Ryder Direct

29 days ago

Thank you so much for your review of our service. Your order and support are both very much appreciated. Kind regards Sue Ryder Customer Service Team

Chrissie Aslett

Bath

1 month ago

Date of purchase: 06/06/2025

What Chrissie Aslett said about Sue Ryder Direct:

Excellent service, quick delivery and good communication. Driver really helpful with manoeuvring machine into place.

Shanice

Sue Ryder Direct

29 days ago

Thank you so much for your review of our service. Your order and support are both very much appreciated. Kind regards Sue Ryder Customer Service Team

Product reviews

Not received a review invite?

About Sue Ryder Direct

Brand new and exclusively sourced by Sue Ryder. 100% of our profits help us provide palliative, neurological and bereavement support.

Read all

02075545900 Opt. 7

Sheaf Close, Lodge Farm Industrial Estate, Northampton, Northamptonshire, NN5 7UL, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Sue Ryder Direct Reviews

Canvas Painting Wall Art Running Horses 120x60cmMore reviews of this product (2)View product websiteLovely painting and so big and well made and wow great price

Classic Harmonica Musical Instrument, 3+More reviews of this product (1)View product websiteservice was fine

Row Counters Knitting Needle Stitch Counts 2PCMore reviews of this product (1)View product websiteUseful for avid knitters, using difficult patterns.

Keeleco Soft Toy Orange Dinosaur 12cm 100% RecycledMore reviews of this product (1)View product websiteIdeal gift for a youngster.

Pom Pom Maker 3 Pack Knitting Craft FunMore reviews of this product (1)View product websiteUseful for all ages to make items

Keeleco Teddy Bear With Ribbon 25cmMore reviews of this product (1)View product websiteLovely bear, well worth the money, thanks.

Aluminium Cable Needle Knitting 2 PackMore reviews of this product (1)View product websiteAnother useful item fir avid knitters

Bee Canvas Shopping Bag For Life 100% BiodegradableMore reviews of this product (9)View product websiteLovely shopping bag, ideal for personal use or giving as gift.

Ladies Thermal Gloves 3M ThinsulateMore reviews of this product (2)View product websiteIdeal for a birthday or Christmas gift

Rattan Garden Furniture Rosalie Balcony Set, GreyMore reviews of this product (2)View product websiteEasy to assemble. Not overly robust but a worthy replacement for the Allibert furniture which was very similar in appearance and quality.

Memorial Light Up LED Tube Light StairwayMore reviews of this product (1)View product websiteA lovely memorial light purchased in memory of my late husband. It looks very pretty .

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?