Treacherous access to Chalet st. Moritz & Chalet Klosters. My husband spent 2 hours creating a safe path and steps for both Chalets. First aid required for finger splinters on departure at 5:15 am...
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Ryan
Skiworld
1 month ago
Thank you for your review. We are very sorry you were unhappy with aspects of your holiday arrangements. We fully appreciate that the service provided by our chalet hosts is vital to the success of our customers' holidays and we are always concerned when negative feedback is received. As you might have expected, your comments have been passed on to our overseas management team.
We have been in touch with our customer service colleagues, who confirm that they are currently in correspondence with you in relation to the issues you have raised, and it is of course our intention to resolve matters with you as soon as we can, if at all possible.
Thank you for taking the time to file your online review.
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.
