Great helpful customer service everytime I've needed help.
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JC
John Charnock
Feefo Verified
9 days ago
What John Charnock said about Cycler:
Good price
Good price
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Matthew Meekings
Feefo Verified
GBR
11 days ago
What Matthew Meekings said about Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
9 days ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
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Trusted Customer
Feefo Verified
22 days ago
Worth it
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LL
Lorrie LAYNE
Feefo Verified
GBR
1 month ago
What Lorrie LAYNE said about Cycler:
A really good service with no problems experienced. Thank you Cycler.
The service I received from Cycler was smooth and efficient.
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Trusted Customer
Feefo Verified
1 month ago
Great service from start to finish requested a call back which I received very quickly from a very helpful lady Tanya couldn’t of been more helpful thanks
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Trusted Customer
Feefo Verified
1 month ago
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SA
Susan Allen
Feefo Verified
GBR
2 months ago
What Susan Allen said about Cycler:
Easy and simple process to take out a policy
Easy to navigate website and upliad photos but had no confirmation that insuramce policy has been acceted as I thought validity of new policy is dependant on satisfactory evidence sent, but have had...
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Trusted Customer
Feefo Verified
3 months ago
Competitive prices and great customer service
Quote can be tailored to your needs and the rep was very helpful, informative and clear.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
