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New Zealand Seniors Reviews

Rated
Exceptional

New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

232

59

8

2

2

303

ratings over the past year

Displaying all 2,233 reviews
Trusted Customer
2 days ago
Date of purchase: 03/09/2025
Good service
Thoroughly informed by the customer service person with a good outcome
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CX
New Zealand Seniors
7 hours ago
Hi there, We are delighted to hear of the informative service you received when speaking with our team and that you have been left feeling pleased following your experience. Thank you for sharing your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
2 days ago
Date of purchase: 04/09/2025
Excellent, friendly and detailed info. I highly would recommend
Excellent service, where I understood every information given before making my decision
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CX
New Zealand Seniors
7 hours ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
2 days ago
Date of purchase: 04/09/2025
No thanks to the person on the other end of the call. Reading the contract
OMG. Why do they have to read everything out when I'm only gonna read it all over again to sign it. Just get the main Question instead of reading it out. By the end of the call I so wanted to hang up...

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CX
New Zealand Seniors
5 hours ago
Hi there, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. As this is not how we would like for our customers to feel, we appreciate you bringing your concerns to our attention. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have shared your feedback with our team to be reviewed. If you have any questions about your policy, please do not hesitate to reach out as we would love the opportunity to assist you. Kind regards, Scott
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Trusted Customer
2 days ago
Date of purchase: 04/09/2025
Very patient and knowledgeable operator, who took me through every aspect step by step and wxpkained everything very well. I had seen all the ads on TV so I was up to date with the way things worked...

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CX
New Zealand Seniors
7 hours ago
Hi there, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa
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Trusted Customer
2 days ago
Date of purchase: 01/09/2025
Great service & communication
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CX
New Zealand Seniors
7 hours ago
Hi there, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa
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IA
Ilisapesi To'a
70 Grove road Papakura
3 days ago
Date of purchase: 06/08/2025
What Ilisapesi To'a said about New Zealand Seniors:
Easy and more understanding .they explaining how important wen I'm gone and the kids are looking after by the money I left
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CX
New Zealand Seniors
3 days ago
Hi Ilisapesi, We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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HC
Harry Keith Cade
Napier
4 days ago
Date of purchase: 01/09/2025
What Harry Keith Cade said about New Zealand Seniors:
All questions were answered
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CX
New Zealand Seniors
4 days ago
Hi Harry, We are pleased to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
4 days ago
Date of purchase: 02/09/2025
Very thorough and detailed
Merchant Logo
CX
New Zealand Seniors
4 days ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
5 days ago
Date of purchase: 29/08/2025
NZ Seniors.for peace of mind.
The service was friendly, competent and all aspects of my purchase were explained well. Interchange needed between departments was seamless.
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CX
New Zealand Seniors
5 days ago
Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa
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Trusted Customer
6 days ago
Date of purchase: 28/08/2025
I believe it time because of my age and no medical
Very kind of the person I felt comfortable with the service
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CX
New Zealand Seniors
6 days ago
Hi there, We are pleased to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa
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About New Zealand Seniors
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand. We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
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PO Box EP71505, Penrose, Auckland, 1060, New Zealand
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About New Zealand Seniors
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand. We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.