Apart from an issue regarding the size of the hire car provided, everything else was dealt with efficiently and promptly. Communications with staff was also very good.
The choice of repairer also...
The communication wasn't great until I made repeated complaints about the lack of information being relayed to me. I waited weeks to hear if my car was going to be fixed or written off, then heard...
What Heather said about Mazda Insurance & Accident Aftercare:
The claim that takes away the strain!
Amazing from start to finish.
From the moment I made the call to start a claim, everything went like clockwork. The staff on the phone were on the ball from the get go! Mazda cars are fantastic...
The service provided was excellent. I was considering to renew my car insurance to another company who were offering a cheaper deal but because Mazda provided such a efficient service I decided to...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.