The most easiest way to transfer money, Jordan is always on hand to take care of my transactions and make sure I have the best rates. I recommend Lumon to anyone who needs to make a money transfer no...
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Jordan
Lumon
2 years ago
Good Afternoon Angela,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best possible rates, but we also aim to provide the best service. I am so glad to see that Jordan and the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
A lot of hype; the company is not as client centric as they purport to be.
This company need to deliver what they promise. Fulfil their obligations and, should things go wrong, which I accept inevitably they can, take and retain ownership and not leave a customer in the...
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Jordan
Lumon
2 years ago
Good Morning,
We're truly sorry to hear about your recent experience with our service. Your feedback is essential to us, and we take your concerns very seriously. We would like to extend our sincerest apologies for any inconvenience you may have faced.
We are committed to improving our service and ensuring a better experience for all our customers. Your comments will help us in this endeavour.
Since this complaint we have resolved this issue, however if there's anything specific you'd like to share or discuss further, please don't hesitate to reach out to us directly at 020 3384 7280.
Once again, we apologize for any inconvenience and appreciate your valuable feedback.
Best regards,
Jordan
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Bryan Vines
Feefo Verified
2 years ago
What Bryan Vines said about Lumon:
The transfer worked very well and the exchange rate was very good
This was my first time using Lumons, every thing went well and the rate was very good
I will be using them again soon
Jordan
Lumon
2 years ago
Good morning Bryan,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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MJ
Michele Jones
Feefo Verified
2 years ago
What Michele Jones said about Lumon:
Sterling service
LUMON provides sterling service to our clients both vendors & buyers as well as us agents
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Superb personal service
Personal service by Tom was really good. Sadly, we did not get the amount of pounds we had hoped for due to theexchange rate.
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and supportive service. We are delighted to see that Tom has been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Can highly recommend Lumon, very secure, professional and friendly.
All the staff at Lumon have been very friendly and professional.
Im able to give great feedback after a previous issue was entirely resolved, I'd misunderstood part of the deal.
I will be using...
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Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and yet professional service.
We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Fast and efficient
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us this review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so fast and efficient in conducting your foreign transfers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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LT
Lawrence Taylor
Feefo Verified
2 years ago
What Lawrence Taylor said about Lumon:
Quick, simple and easy.
Quick, simple and easy. Money transferred with no transfer charges.
Jordan
Lumon
2 years ago
Good afternoon Lawrence,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
I liked the way you were kept informed at all times about the money you were transferring. Excellent service.
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to keep our clients informed throughout all stages of the payment process. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
