Good afternoon,
Thank you for your feedback regarding item TXSF50 and OQSF81.
We were unable to reach you today when we called to discuss some of the issues that you have had with our products recently, so a message has been left for you instead. We're sorry to hear that you were disappointed with the colour of these products and that they were not what you had expected. In most circumstances if you are unhappy with an item, we would recommend returning the item back to us. However, as these items are now well out of their 30 day money back guarantee, we would no longer be able to accept these back.
If you require any further assistance, please contact our help team.
Kind regards,
Clare W - Help Team
www.tggc.com
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website